$19 per hour
Join the Soapy Joe’s Team: Launch Your Career in Customer Service! Pay Rate: $19.00 per hour Ready to Shine? Grow Your Future at Soapy... .... We’re looking for friendly, motivated Customer Service Representatives (CSRs)…
Customer Support · San Diego, CA
Customer Service Representative jobs in San Diego, CA
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
808
Open roles today
$18–$33/hr
Typical pay range
$51k
Median, full-time
2
Fresh in this list
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01
Open customer service representative roles
12 shown of 808 · sorted by freshness
$24.13 per hour
and data processing activities within a fast-paced financial services environment. The ideal candidate will thrive in a detail-driven... ...services. We accelerate business transformation for our customers. Our expertise…
$50k - $75k
Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Representative Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in over 50 citi…
We are seeking a friendly, organized, and professional Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service to our clients by answering question…
We are seeking motivated and customer- focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling request…
$25 - $27 per hour
global leaders in providing products and services within the fields of nucleic acid... ...providing differentiated value to our customers, and enabling the miracles of science.... ...Customer Service team as a Customer S…
$20 - $25 per hour
Info Back to Free Job Search Experienced Outbound Sales Representative LexiconUSA ~ Full-time ~ National City, CA, US ~2d ago... ...and performance incentives. This is not a passive customer service position. We are look…
$22 - $25 per hour
Description Customer Service Representative and Office Administrator – San Diego, CA ARC Document Solutions, Inc. is currently seeking a Customer Service Representative (CSR) and Office Administrator to join our San Dieg…
$35 per hour
and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local... ...team that makes a real difference. Job Description : Customer Service Representative II Po…
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem…
Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service…
union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a will…
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What customer service representatives earn in San Diego
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$23 | $38k–$47k |
| Mid level | $22–$27 | $45k–$57k |
| Senior | $25–$33 | $53k–$68k |
Adjusted for the San Diego market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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