American Humane Society currently accepts applications for our Certified Animal Safety Representatives (CASR) on a rolling basis for all geographic locations; we will keep your application on file for a period of time, a…
Customer Service Representative jobs in Los Angeles, CA
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
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Open customer service representative roles
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Customer Service Representative JOB-10046838 Anticipated Start Date August 24, 2026 Location Houston, TX Type of Employment Contract Employer Info Since our clients founding it has exhibited a remarkable ability to do wh…
 Call Center Representative Wilshire Law Firm, is a distinguished, award-winning legal... ...them to sign on with our firm. Deliver customized, targeted sales strategies to ensure... ...yearsâ experience in sales, cus…
undergraduate and graduate students and families on Student Health services. Communicates various options of student health insurance... ...potential impact to services and policies. Serves as “voice of the customer’ reg…
We are looking for Customer Service Representatives with exceptional people skills, and the ability to learn new skills in a short amount of time, in order to better service our Union members. We have direct relationship…
Requisition I D : 937028 Store #: E01026 Ops - Customer Svc - Admin Rdom Position : Full-Time Total Rewards: Benefits... ...! JOB DESCRIPTION GENERAL FUNCTION The Customer Service Representative handles calls from new an…
Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service…
strategies that propel businesses forward. Together, let’s chart the course for your growth. Position Summary We are seeking a Customer Service Representative to assist with customer interactions during live marketing ca…
The Customer Service Representative communicates with customers and distributes necessary to production for order preparation. Enters purchase orders into the computer system for shipping and invoicing of the completed p…
CA guard card -Availability during nights, weekends and holidays -Business attire -Experience with report writing and incident reporting -Ability to stand posted for specific duration of times for special events -Previou…
YOU ENJOY helping customers. You're upbeat, organized and a self-starter able to work in... ...give prompt, professional, and courteous service to all customers while providing the... ...commensurate with experience Cust…
Airport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. * The ideal candidate will be professional and positive, with a very friendly and out…
What customer service representatives earn in Los Angeles
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$24 | $39k–$49k |
| Mid level | $22–$28 | $46k–$59k |
| Senior | $26–$34 | $55k–$71k |
Adjusted for the Los Angeles market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
Where this role goes
Typical progression
Applying for customer service representative jobs in Los Angeles?
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