Customer Service Representative (Print Production & Front Desk Coordinator) About ABC Imaging ABC Imaging is a global printing and visual communications company, providing one-stop visual solutions to Fortune 500 clients…
Customer Support · Los Angeles, CA
Customer Service Representative jobs in Los Angeles, CA
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
1,054
Open roles today
$19–$34/hr
Typical pay range
$52k
Median, full-time
5
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Open customer service representative roles
12 shown of 1,054 · sorted by freshness
resolution.• Enter and maintain financial data within internal records while checking for completeness and accuracy.• Prepare and update customized Excel reports and spreadsheets based on operational needs and client req…
$111.92k - $179.07k
“I can be myself at work.”You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and…
Homeless Services, Technical Support SpecialistICF’s Homeless Services team works with federal agencies, state and local governments,... ...messages, and system behavior to identify root causes. Assist customers with use…
$22 - $25 per hour
What are we looking for At Cosentino ( we are looking for a Customer Service Representative located in Pacoima, CA , who will have the opportunity to work in a multinational environment, in full expansion, surrounded by…
$17 - $27 per hour
equipment, industry-approved packing techniques, and best-in-class customer support to ensure that every relocation—whether local or... ...the Job: We are seeking a friendly and dependable Customer Service Representative…
Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service…
Airport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. * The ideal candidate will be professional and positive, with a very friendly and out…
$21 per hour
We are looking for a proactive, detailed-oriented Customer Service Representative to support our client's sales, operations, and logistics teams. In this role, you will act as a main point of contact for client inquiries…
Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a custom…
$45k - $75k
We are looking for Customer Service Representatives with exceptional people skills, and the ability to learn new skills in a short amount of time, in order to better service our Union members. We have direct relationship…
The Customer Service Representative communicates with customers and distributes necessary to production for order preparation. Enters purchase orders into the computer system for shipping and invoicing of the completed p…
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What customer service representatives earn in Los Angeles
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$24 | $39k–$49k |
| Mid level | $22–$28 | $46k–$59k |
| Senior | $26–$34 | $55k–$71k |
Adjusted for the Los Angeles market from national ranges.
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What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
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Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
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List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
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Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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