Customer Support · Los Angeles, CA

Customer Service Representative jobs in Los Angeles, CA

Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.

1,195
Open roles today
$19–$34/hr
Typical pay range
$52k
Median, full-time
2
Fresh in this list

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01

Open customer service representative roles

12 shown of 1,195 · sorted by freshness

Customer Service Representative

Dynamics ATS · Federal, Los Angeles County, CA · Full-time
$30 - $35 per hour

Customer Service Representative JOB-10046838 Anticipated Start Date August 24, 2026 Location Houston, TX Type of Employment Contract Employer Info Since our clients founding it has exhibited a remarkable ability to do wh…

Posted 1w ago
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Call Center Representative

Wilshire Law Firm · Los Angeles, CA
$25 - $33 per hour

 Call Center Representative Wilshire Law Firm, is a distinguished, award-winning legal... ...them to sign on with our firm. Deliver customized, targeted sales strategies to ensure... ...years’ experience in sales, cus…

Posted 1w ago
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undergraduate and graduate students and families on Student Health services. Communicates various options of student health insurance... ...potential impact to services and policies. Serves as “voice of the customer’ reg…

Posted 1w ago
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Customer Service Representative

Morphius Corp · Downey, CA · Full-time
$45k - $75k

We are looking for Customer Service Representatives with exceptional people skills, and the ability to learn new skills in a short amount of time, in order to better service our Union members. We have direct relationship…

Posted 2w ago
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Customer Service Representative

EssilorLuxottica Group · Rancho Dominguez, CA

Requisition I D : 937028 Store #: E01026 Ops - Customer Svc - Admin Rdom Position : Full-Time Total Rewards: Benefits... ...! JOB DESCRIPTION GENERAL FUNCTION The Customer Service Representative handles calls from new an…

Posted 3w ago
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Customer Service Representative

Pacific Horizons · Los Angeles, CA · Full-time
$18 - $28 per hour

strategies that propel businesses forward. Together, let’s chart the course for your growth. Position Summary We are seeking a Customer Service Representative to assist with customer interactions during live marketing ca…

Posted 1mo ago
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Customer Service Representative

Field Fresh Foods · Gardena, CA

The Customer Service Representative communicates with customers and distributes necessary to production for order preparation. Enters purchase orders into the computer system for shipping and invoicing of the completed p…

Posted 2mo ago
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On-Call Security Agent

J & A Group, Services Inc · West Hollywood, CA · Part-time

CA guard card -Availability during nights, weekends and holidays -Business attire -Experience with report writing and incident reporting -Ability to stand posted for specific duration of times for special events -Previou…

Posted 2mo ago
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Customer Service Representative

Airport Marina Honda · Los Angeles, CA · Full-time

Airport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. * The ideal candidate will be professional and positive, with a very friendly and out…

Posted 7mo ago
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02

What customer service representatives earn in Los Angeles

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $19–$24 $39k–$49k
Mid level $22–$28 $46k–$59k
Senior $26–$34 $55k–$71k

Adjusted for the Los Angeles market from national ranges.

03

What employers ask for

The skills these listings keep naming

Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

Tell me about a time you turned around an angry customer.

Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.

How do you handle a question you do not know the answer to?

Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.

How do you balance speed with quality when there is a queue?

Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.

Describe a time you went beyond policy limits, or chose not to.

Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.

How do you keep your composure after several difficult calls in a row?

Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.

What systems have you used, and how do you document a contact?

Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.

05

Resume tips that move the needle

For customer service representatives specifically — generic advice costs you here

01

Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.

02

Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.

03

Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.

04

List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.

05

Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.

06

Where this role goes

Typical progression

01 Customer Service Representative
02 Senior CSR / Escalations
03 Team Lead
04 Customer Service Manager
Ten quiet minutes a day

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