$59.5k - $89.3k
Working® by serving more than 4.6 million customers worldwide with maintenance, repair and... ...expertise. Known for its commitment to service and purpose-driven culture, the Company... ...Position Details The Field Acc…
Customer Support · San Francisco, CA
Customer Service Representative jobs in San Francisco, CA
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
1,189
Open roles today
$22–$39/hr
Typical pay range
$60k
Median, full-time
2
Fresh in this list
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01
Open customer service representative roles
11 shown of 1,189 · sorted by freshness
Job Description Job Description Position SummaryThe Customer Service Representative III / Shift Lead oversees daily operator activities, supports shift coverage, monitors call flow, and assists with emergency communicati…
personalized group orders. WeBox is driven by three core principles: customer obsession over competitor focus, a commitment to operational... ...sales skills and have experience in field sales and customer service. We ex…
$228k - $278k
~ Tuition Assistance (after 1 year of service) ~ Cell Phone Stipend ~ Wellness & Employee... ...The Surgical Sales Consultant will represent our industry leading surgical glaucoma product... ...on revenue from the highes…
The Call Center Representative I, will be responsible for assisting the team in answering and... ...sustainable relationships and engages customers by going the extra mile Meets personal... ...Informs and refers patients…
**Cold Caller, Managed Dialing (Contractor)** **Role** * Make cold calls on behalf of Artisan customers via the Artisan dialer * Work through assigned call steps in customer sequences, follow per-customer scripts * Log o…
$90k - $100k
pay us. We pay you. SV Academy is hiring Sales Development Representatives. This is a full-time job that includes free sales training... ...communicators If you've worked in retail, hospitality, customer service, fundrai…
fast, feedback-rich, low on bureaucracy, and fully in-person. The Opportunity Our partner is hiring a Sales Development Representative to drive the top of its funnel through cold calling, cold emailing, and LinkedIn outr…
$26 - $30 per hour
Customer Service Representative– San Francisco $26-$30/hr plus $5.50 overnight differential 4/10 hr shifts Mornings 6:30am - 4:30pm WHO WE ARE: SAGE-SF is a premier 24-hour emergency and specialty referral center located…
Yumifys is seeking a friendly, professional, and customer- oriented Customer Service Representative to join our team. The ideal candidate will assist customers by answering inquiries, resolving concerns, processing order…
union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a will…
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What customer service representatives earn in San Francisco
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $22–$27 | $45k–$56k |
| Mid level | $25–$32 | $53k–$67k |
| Senior | $30–$39 | $63k–$81k |
Adjusted for the San Francisco market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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