This way they can offer their users high quality, real-time communications, so that people don't have to leave their apps to get customer service, connect with a team member, inquire about an offering, or check in with t…
Customer Support · San Francisco, CA
Customer Service Representative jobs in San Francisco, CA
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
668
Open roles today
$22–$39/hr
Typical pay range
$60k
Median, full-time
7
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open customer service representative roles
12 shown of 668 · sorted by freshness
personalized group orders. WeBox is driven by three core principles: customers first, value the strivers, and build with partners. Our... ...partner menus, efficient logistics, and exceptional customer service. Advocate…
$150k - $350k
Executive will leverage NTT DATA's broad portfolio and managed services capabilities to help clients achieve their most critical business... ...Client Management, with the ability to grow and improve client/ customer rel…
Homeless Services, Technical Support SpecialistICF’s Homeless Services team works with federal agencies, state and local governments,... ...messages, and system behavior to identify root causes. Assist customers with use…
$176.4k - $235.97k
SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets... ...for the job location during the hiring process. The range represents base sal…
$112.88k - $179.48k
Escalates unresolved global billing or reporting issues to senior management to support timely resolution.Tracks team metrics, analyzes service- level trends, and implements solutions to maintain exceptional client servi…
Specialist Products Industry - Consumer Goods, Retail, Travel | Industrials, Automotive, Life SciencesAccenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building…
$90k - $140k
workflows a day. Hospitality is 10% of global GDP and it turns on customer experience. Resolving a guest request immediately is most of... ..., and it is what our agents do. Role: Sales Development Representative You bui…
audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to... ...hunt for an energetic Sales Development Representative to bolster our team. Your primary role... ...potential clients, highlig…
Sales Development Representative (SDR) Recent College Graduate Company: ManageCasa Powered by Minii AI About the Role This role... ...persistent, and able to manage consistent follow-up with prospective customers. The su…
$80k - $95k
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public... ...you will join a highly accelerated path from Sales Development Representative to Ac…
something employees love and look forward to every day. Who We Are Looking For: Fooda is looking to add a Sales Development Representatives that will be based out of our Los Angeles office. This is an awesome opportunity…
02
What customer service representatives earn in San Francisco
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $22–$27 | $45k–$56k |
| Mid level | $25–$32 | $53k–$67k |
| Senior | $30–$39 | $63k–$81k |
Adjusted for the San Francisco market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
Ten quiet minutes a day
Applying for customer service representative jobs in San Francisco?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.