Who Are We?Taking care of our customers, our communities and each other. That’s the Travelers... ...is a nationwide market range and represents a broad range of salaries for this role... ...severe claims.Provides quality…
Customer Support · Sacramento, CA
Customer Service Representative jobs in Sacramento, CA
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
230
Open roles today
$17–$30/hr
Typical pay range
$46k
Median, full-time
4
Fresh in this list
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01
Open customer service representative roles
12 shown of 230 · sorted by freshness
$194.29k - $297.9k
combination of education and work experience. Skills:Working knowledge of the Public Entity industry and service solution knowledge.Advanced understanding of customer’ s decision-making process, goals, objectives and str…
Training | Immediate Start Looking for an entry-level customer service job where you can gain real-world experience, develop valuable... ...-term career? We’re hiring Entry-Level Customer Service Representatives for imme…
expanding team as an Entry-Level Account Representative ! We are seeking motivated individuals... ...their careers in business development, customer relations, and sales and marketing .... ...in retail, hospitality, cust…
$135k - $225k
media channels. Your role will involve leading interactions with healthcare providers, focusing on clinical selling and identifying customer needs for education. You'll work closely with the Oncology Business Manager to…
$20 per hour
Description Customer Service Representative Location: Natomas, CA Schedule: Monday-Friday, 9:30 AM – 5:00 PM Pay Rate: $20.00 per hour Position Summary We are seeking a friendly, reliable, and customer-focused Customer S…
$28 - $35 per hour
partners directly with Sales Consultants to source, sell, and deliver custom products to clients worldwide. The ideal candidate is confident... ...to ensure proper creation of websites, ongoing customer service, and inve…
$132.76k - $228.95k
media channels. Your role will involve leading interactions with healthcare providers, focusing on clinical selling and identifying customer needs for education. You'll work closely with the Oncology Business Manager to…
$73.85k - $78.2k
networks through advocacy, education, and services as key players in the health care... ...Build and maintain positive relations with customers and staff. Additional... ...The physical demands described here are represen…
At David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happen... ...today! The Alterations Customer Servic…
oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio.... ...practices and health systems. Customer accounts may include community/private... ...satisfy all applicable health care ind…
$24 - $27 per hour
Inc. is looking for a dedicated and enthusiastic Call Center Representative to join our team in Sacramento. This full-time, remote... ...first point of contact for our clients, providing exceptional customer service and…
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What customer service representatives earn in Sacramento
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $17–$21 | $35k–$43k |
| Mid level | $20–$25 | $41k–$52k |
| Senior | $24–$30 | $49k–$63k |
Adjusted for the Sacramento market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
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Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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