$16.9 - $19 per hour
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga…
Customer Support · Sacramento, CA
Customer Service Representative jobs in Sacramento, CA
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
278
Open roles today
$17–$30/hr
Typical pay range
$46k
Median, full-time
3
Fresh in this list
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01
Open customer service representative roles
12 shown of 278 · sorted by freshness
local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Hybrid Development Representative (HDR) role is the foundational entry point i…
$28 - $35 per hour
partners directly with Sales Consultants to source, sell, and deliver custom products to clients worldwide. The ideal candidate is confident... ...to ensure proper creation of websites, ongoing customer service, and inve…
Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service…
worksite with little notice . IDEAL CANDIDATE STATEMENT The Department of Public Works, Parking Services Division, is seeking a Customer Service Representative with the ability to conduct themself in a professional manne…
We are actively hiring Entry Level Customer Service Representatives to support our growing event marketing and community outreach team. In this role, you will interact directly with customers and community members at liv…
oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio.... ...practices and health systems. Customer accounts may include community/private... ...satisfy all applicable health care ind…
$20 - $22 per hour
prosthetic/orthotics, and surgical instruments servicing the eight western states. We provide... ...be responsible for providing excellent customer service to our patients and referrals,... ...integrity and professionali…
At David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happen... ...today! The Alterations Customer Servic…
Pharmaceutical Sales Representative – Primary Care (Entry or Experienced) We are currently... ...results for all of our products as well as services. All of our Pharmaceutical Sales Rep... ...but not be limited to: This…
union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a will…
$24 - $27 per hour
Inc. is looking for a dedicated and enthusiastic Call Center Representative to join our team in Sacramento. This full-time, remote... ...first point of contact for our clients, providing exceptional customer service and…
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What customer service representatives earn in Sacramento
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $17–$21 | $35k–$43k |
| Mid level | $20–$25 | $41k–$52k |
| Senior | $24–$30 | $49k–$63k |
Adjusted for the Sacramento market from national ranges.
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What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
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Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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