$70.3k - $150k
, you will apply the learnings from the Cintas Sales Training Program. This includes putting into practice valuable skills in cold- calling, in-person sales, product demonstrations, negotiations, objection-handling, and…
Customer Support · Sacramento, CA
Call Center Agent jobs in Sacramento, CA
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
116
Open roles today
$15–$28/hr
Typical pay range
$44k
Median, full-time
4
Fresh in this list
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01
Open call center agent roles
12 shown of 116 · sorted by freshness
$140k - $160k
products within territory. Implements successful executive level selling strategies by consistently and systematically initiating sales calls and contacts, developing proposals and action plans, building trust and develo…
$19 per hour
Ready to keep our mailroom running like a well-oiled machine? We need a mailroom clerk who's organized and ready to handle all our mail with ease. Are you great at sorting and delivering mail and enjoy making sure everyt…
$25 per hour
customers and ensure that shelf space is properly managed. Responsibilities Plan and carry out merchandising initiatives. Call on target accounts. Speak with Manager to sell in PDQ's, displays/end cap placement in store.…
$95k - $105k
Job Title: Senior Claims Representative, Property Pay Information: Exempt, $95,000 - $105,000 per year Location: Remote first work environment with occasional travel and in office meetings. Candidate must life in Califor…
We are a diverse and fast growing medical device & equipment company that is committed to focusing on patient health while delivering consistently high performance. Our Medical Sales Rep team provides the overall directi…
$70.3k - $85k
Claims & Provider Relations Oversight Specialist Western Health Advantage Location: Sacramento, CA (Hybrid) Salary: $70,304 – $85,000 annually "Purpose that inspires. Impact that improves lives. Join us in building healt…
$25 - $30 per hour
Are you good at multi-tasking, working with a team, and being well organized? Do you have experience working for an executive team? If so, we should talk. We are Power Plus! A multi-industry leader in providing power whe…
required training courses, working with your managers, and reviewing available information provided by the product management team. Calling on territory healthcare providers and informing those healthcare providers about…
Overview: Bicker, Castillo, Fairbanks & Spitz (BCFS) Public Affairs, one of California’s leading public affairs and ballot measure campaign firms, is hiring a driven public affairs / communications practitioner to join t…
$60k - $95k
Would you like to work for a company that treats you like family? You'll work with the most talented, hard-working individuals around that are passionate about HVAC and Plumbing. Excellent Benefits ESOP company Flexible…
$24 - $27 per hour
Description Stardust Properties Inc. is looking for a dedicated and enthusiastic Call Center Representative to join our team in Sacramento. This full-time, remote position is perfect for individuals who are eager to star…
02
What call center agents earn in Sacramento
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$20 | $32k–$41k |
| Mid level | $19–$24 | $39k–$49k |
| Senior | $22–$28 | $45k–$58k |
Adjusted for the Sacramento market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
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Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
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Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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