Customer Support · San Jose, CA

Call Center Agent jobs in San Jose, CA

Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.

195
Open roles today
$20–$36/hr
Typical pay range
$56k
Median, full-time
3
Fresh in this list

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01

Open call center agent roles

12 shown of 195 · sorted by freshness

Dispatcher

Purple Lotus · San Jose, CA · Full-time
$26 per hour

professionalism and resolve them to the best possible outcome Team Coordination & Administrative Duties Work closely with Call Center Representatives, Fulfillment team, and drivers Retrieve and manage Samsara camera foot…

Posted 3d ago
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Host / Reservationist

The Table · San Jose, CA · Part-time

The Table is located in the charming San Jose neighborhood of Willow Glen. Must be available Friday-Sunday. The ideal candidate can handle stress under pressure and wear a smile in tough situations. Hiring immediately.

Posted 6d ago
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Sales Associate (Lead Generator FT or PT)

Bellows Plumbing, Heating, Cooling & Electrical · San Jose, CA · Full-time
$20 - $22 per hour

medical, dental, vision, vacation, holiday, and 401k w/ match per company requirements and contributions. This is NOT a selling, cold calling or door to door position Job duties will include: Engage with potential custom…

Posted 1w ago
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In Home Sales Consultant

S&G Carpet and More · Santa Clara, CA · Full-time
$60k

S&G Carpet and More is seeking a Sales Professional who is looking for a great opportunity to grow with a reputable corporation! In-Home Flooring Sales Associate in the South Bay, Santa Clara County, etc. *Candidates mus…

Posted 2w ago
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Host / Reservationist

Shepherd & Sims · Los Gatos, CA · Full-time, Part-time

Shepherd & Sims is looking for a talented upbeat greeter and host. This is a very important position. As a host you are in charge of the flow of the restaurant. Rotating seating, answering phones, bussing, arranging larg…

Posted 2w ago
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Shipping Clerk - Now Hiring

Santa Clara, CA
$21 per hour

Ready to gain new skills in a collaborative, fast-paced warehouse environment? If so, we've got shipping roles for you. You'll play a key role in day-to-day manufacturing operations, be recognized for your hard work and…

Posted 2w ago
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Presenter Teacher Performer

California Weekly Explorer · Santa Clara, CA · Full-time
$4,200 per month

MAKE LEARNING HISTORY FUN! JOIN THE COMPANY WITH THE MOST INTERACTIVE AND UNIQUE APPROACH TO ELEMENTARY EDUCATION THERE IS! Now HIRING for the 2026/2027 school season Auditioning June-August 2026 About Us: California Wee…

Posted 2mo ago
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02

What call center agents earn in San Jose

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $20–$25 $41k–$52k
Mid level $24–$30 $50k–$62k
Senior $28–$36 $58k–$75k

Adjusted for the San Jose market from national ranges.

03

What employers ask for

The skills these listings keep naming

Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

How do you stay accurate and friendly on your fortieth call of the day?

Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.

A caller is shouting before you finish your greeting. What do you do?

Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.

How do you handle performance metrics like handle time and QA scores?

Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.

Tell me about following a script while still sounding human.

Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.

What is your attendance and schedule flexibility like?

Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.

Have you done outbound or sales-adjacent calling? How do you handle rejection?

If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.

05

Resume tips that move the needle

For call center agents specifically — generic advice costs you here

01

Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.

02

Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.

03

State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.

04

Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.

05

Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.

06

Where this role goes

Typical progression

01 Call Center Agent
02 Senior Agent
03 Quality Analyst
04 Supervisor
05 Call Center Manager
Ten quiet minutes a day

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