Customer Support · San Jose, CA

Call Center Agent jobs in San Jose, CA

Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.

139
Open roles today
$20–$36/hr
Typical pay range
$56k
Median, full-time
8
Fresh in this list

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01

Open call center agent roles

12 shown of 139 · sorted by freshness

Sales Associate (Lead Generator FT or PT)

Bellows Plumbing, Heating, Cooling & Electrical · San Jose, CA · Full-time
$20 - $22 per hour

medical, dental, vision, vacation, holiday, and 401k w/ match per company requirements and contributions. This is NOT a selling, cold calling or door to door position Job duties will include: Engage with potential custom…

Posted yesterday
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OEM Account Executive

CCINTEGRATION INC · San Jose, CA

Description: The OEM Account Executive is a strategic role focused on building and maintaining relationships with Original Equipment Manufacturers (OEMs). In this role, the account executive will act as a liaison between…

Posted yesterday
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Sr. Interface IC, IP Sales Executive II

Cadence Design Systems · San Jose, CA
$248k - $372k

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.You will be responsible for building, developing and driving a sales pipeline for our Design IP technology in k…

Posted 2d ago
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Dispatcher

Purple Lotus · San Jose, CA · Full-time
$26 per hour

professionalism and resolve them to the best possible outcome Team Coordination & Administrative Duties Work closely with Call Center Representatives, Fulfillment team, and drivers Retrieve and manage Samsara camera foot…

Posted 1w ago
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Are you highly organized with a flair for administrative logistics? Become a mailroom clerk and enjoy a highly flexible schedule. We offer short-term mandates in corporate, legal, or large office environments, allowing y…

Posted 1w ago
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Online Travel Consultant (Part-Time)

Nexora Talent · San Jose, CA · Part-time

Position Overview We are seeking a detail-oriented and organized Online Travel Consultant (Part-Time) to assist with coordinating plans, services, schedules, and personalized experiences. This role is ideal for someone w…

Posted 2w ago
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Host / Reservationist

The Table · San Jose, CA · Part-time

The Table is located in the charming San Jose neighborhood of Willow Glen. Must be available Friday-Sunday. The ideal candidate can handle stress under pressure and wear a smile in tough situations. Hiring immediately.

Posted 3w ago
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Remote Travel Advisor- Entry

Never Ending Travels · San Jose, CA

Are you passionate about travel and helping others plan their dream vacations? We have an exciting opportunity for you to become a Remote Travel Advisor. This role allows you to combine your love for travel with the free…

Posted 1mo ago
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02

What call center agents earn in San Jose

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $20–$25 $41k–$52k
Mid level $24–$30 $50k–$62k
Senior $28–$36 $58k–$75k

Adjusted for the San Jose market from national ranges.

03

What employers ask for

The skills these listings keep naming

Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

How do you stay accurate and friendly on your fortieth call of the day?

Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.

A caller is shouting before you finish your greeting. What do you do?

Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.

How do you handle performance metrics like handle time and QA scores?

Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.

Tell me about following a script while still sounding human.

Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.

What is your attendance and schedule flexibility like?

Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.

Have you done outbound or sales-adjacent calling? How do you handle rejection?

If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.

05

Resume tips that move the needle

For call center agents specifically — generic advice costs you here

01

Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.

02

Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.

03

State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.

04

Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.

05

Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.

06

Where this role goes

Typical progression

01 Call Center Agent
02 Senior Agent
03 Quality Analyst
04 Supervisor
05 Call Center Manager
Ten quiet minutes a day

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