Founded in 1990, LGH stands at the forefront of the hoisting and rigging equipment rental industry, providing rental equipment responsible for the installation, maintenance, and repair of everything from the bridges you…
Call Center Agent jobs in San Jose, CA
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
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Open call center agent roles
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medical, dental, vision, vacation, holiday, and 401k w/ match per company requirements and contributions. This is NOT a selling, cold calling or door to door position Job duties will include: Engage with potential custom…
Description: The OEM Account Executive is a strategic role focused on building and maintaining relationships with Original Equipment Manufacturers (OEMs). In this role, the account executive will act as a liaison between…
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.You will be responsible for building, developing and driving a sales pipeline for our Design IP technology in k…
employees to increase knowledge of mortgage products and processes. Perform miscellaneous duties as needed and requiredConduct outbound calls to existing and prospective customers regarding mortgage loan products and com…
Join our Client Accounting Services team and help deliver accurate, timely accounting services to a diverse portfolio of clients. This position is designed for an accounting professional who can manage recurring client w…
customer service to all accountsMaking compelling and persuasive sales calls to designated customers resulting in sales of Alexion products.... ...specialtiesSelf-injected productInstitution/academic center account exper…
professionalism and resolve them to the best possible outcome Team Coordination & Administrative Duties Work closely with Call Center Representatives, Fulfillment team, and drivers Retrieve and manage Samsara camera foot…
Are you highly organized with a flair for administrative logistics? Become a mailroom clerk and enjoy a highly flexible schedule. We offer short-term mandates in corporate, legal, or large office environments, allowing y…
Position Overview We are seeking a detail-oriented and organized Online Travel Consultant (Part-Time) to assist with coordinating plans, services, schedules, and personalized experiences. This role is ideal for someone w…
The Table is located in the charming San Jose neighborhood of Willow Glen. Must be available Friday-Sunday. The ideal candidate can handle stress under pressure and wear a smile in tough situations. Hiring immediately.
Are you passionate about travel and helping others plan their dream vacations? We have an exciting opportunity for you to become a Remote Travel Advisor. This role allows you to combine your love for travel with the free…
What call center agents earn in San Jose
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $20–$25 | $41k–$52k |
| Mid level | $24–$30 | $50k–$62k |
| Senior | $28–$36 | $58k–$75k |
Adjusted for the San Jose market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
Where this role goes
Typical progression
Applying for call center agent jobs in San Jose?
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