$25 - $28 per hour
Dispatcher / Load Planning Coordinator Location: Commerce, CA Schedule: Monday–Friday | 3:00 PM – 11:00 PM Pay: $25–$27/hr Employment Type: Temporary, 4-6 weeks(Potential for Extension) Industry: Food Distribution About…
Customer Support · Los Angeles, CA
Call Center Agent jobs in Los Angeles, CA
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
696
Open roles today
$18–$32/hr
Typical pay range
$49k
Median, full-time
2
Fresh in this list
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01
Open call center agent roles
12 shown of 696 · sorted by freshness
Canada London, England Central Europe American Humane Society’s renowned No Animals Were Harmed® program has multiple On- Call opportunities available with training. The organization is seeking individuals with a Doctor…
$25 - $33 per hour
 Call Center Representative Wilshire Law Firm, is a distinguished, award-winning legal practice with over 18 years of experience, specializing in Personal Injury, Employee Rights, and Consumer Class Action lawsuits. We…
motivated, customer-focused, and detail-oriented Remote Live Chat Agent to join our growing team. In this role, you will provide... ...Previous customer service, live chat, help desk, retail, or call center experience is…
$22.88 - $35.55 per hour
Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based co…
$25 - $30 per hour
About SuperOrdinary About SuperOrdinary (PGC Division): At SuperOrdinary, we're the driving force behind the global success of today's most exciting consumer brands. More than an agency, we're the go-to growth partner fo…
for payment processing solutions. Responsibilities Research, track, and maintain prospective business leads Make outbound calls to potential clients to qualify opportunities Update and manage lead information in CRM and…
under Head Start and California Community Care Licensing guidelines and regulations. PACE Education currently operates 15 pre-school centers serving 564, 3-5 years old children each year in the metro Los Angeles and Sout…
$88k - $176k
We are seeking a talented individual to join our Health & Benefits team at Mercer. This role will be based in Los Angeles or Irvine CA. This is a hybrid role that has a requirement of working at least three days a week i…
$35 per hour
medical, dental, vision, life insurance, 401(k) Plan with Company match, and much more! Each PSR is assigned to a virtual medical call center team and receives customized training to support a medical health system clien…
Private security company seeking to hire an on- call officer to assist with coverage at high-end locations throughout the West Hollywood and Beverly Hills area. The position is ideal for someone who is in search of side…
paid time off, 401(k) Compensation commensurate with experience Customer Service Representative Job functions include: * Answering calls from customers including homeowners, insurance adjusters, management companies, plu…
02
What call center agents earn in Los Angeles
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$22 | $37k–$46k |
| Mid level | $21–$26 | $44k–$55k |
| Senior | $25–$32 | $51k–$66k |
Adjusted for the Los Angeles market from national ranges.
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What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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