$125k - $180k
leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organi…
Customer Support · Los Angeles, CA
Call Center Agent jobs in Los Angeles, CA
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
360
Open roles today
$18–$32/hr
Typical pay range
$49k
Median, full-time
9
Fresh in this list
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01
Open call center agent roles
12 shown of 360 · sorted by freshness
considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at (***) ***-**** or send us an email or speak with your recr…
We are looking for a detail-oriented Trust Accounting Associate to start ASAP. This contract opportunity with permanent potential is well suited for someone beginning their accounting career and interested in entertainme…
replacement providers, to keep recovery movingSpot suspicious losses, recommend SIU referrals and support SIU's investigation when called onStep into catastrophe duty when needed, which may include supporting CAT operati…
$70k - $90k
and streaming at home. The Fandango Analytics team sits at the center of those decisions. We measure how audiences discover, buy, and... ...accuracy. Repetitive work gets automated away. You use AI tools and agents to co…
administrative processing, and smooth daily operations. DUTIES/RESPONSIBILITIES: Guest Services & Reservations Answer phone calls in a warm, welcoming, and professional manner. Book, modify, and manage reservations with…
$89.1k - $155.9k
Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to…
$25 - $30 per hour
 Call Center Representative Wilshire Law Firm, is a distinguished, award-winning legal practice with over 18 years of experience, specializing in Personal Injury, Employee Rights, and Consumer Class Action lawsuits. We…
$122k - $240.5k
Help frame the purpose and desired outcomes of joint opportunity calls, recommend approaches that have worked in other accounts, and... ...services, and the broader Databricks marketplace.The TeamThe Sales Center of Exce…
$26.99 per hour
office. Core Responsibilities Manage outbound calls to update individuals on account statuses... ...of related customer service or call center experience. Background or previous experience... ...with great companies. Our…
$25 - $30 per hour
About SuperOrdinary About SuperOrdinary (PGC Division): At SuperOrdinary, we're the driving force behind the global success of today's most exciting consumer brands. More than an agency, we're the go-to growth partner fo…
provided with targeted lead lists of businesses actively dealing with low-rating feedback. Key Responsibilities: * Make outbound cold calls to targeted business owners from provided lead lists. * Pitch our risk-free, esc…
02
What call center agents earn in Los Angeles
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$22 | $37k–$46k |
| Mid level | $21–$26 | $44k–$55k |
| Senior | $25–$32 | $51k–$66k |
Adjusted for the Los Angeles market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
05
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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