$19 - $20 per hour
need for multiple Customer Service Representatives to join their growing team. The ideal candidates will have at least one year of call center experience and strong data entry skills. These are contract-to-hire opportuni…
Customer Support · Phoenix, AZ
Call Center Agent jobs in Phoenix, AZ
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
371
Open roles today
$15–$26/hr
Typical pay range
$41k
Median, full-time
4
Fresh in this list
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01
Open call center agent roles
12 shown of 371 · sorted by freshness
$21 - $24 per hour
communicate with a diverse customer base including customers, vendors and coworkers Must be comfortable making, taking & redirecting calls Must be a self-starter that is motivated and can work independently and multi-tas…
needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment ass…
Call Center Phone Sales Representative Provident Financial Full-Time | Remote / Call Center | Uncapped Commission + Bonuses Help Families Protect Their Future While Building a Rewarding Sales Career Are you a motivated s…
$19.99 per hour
customer service professional looking for a rewarding, fully remote job opportunity? A premier Arizona agency is seeking dedicated Call Center Agents— with a preference for Spanish speakers but not required—to handle inb…
B in annual preventable medical spend. Belle’s solution is centered on in-home care management for at-risk, polychronic seniors.... ...we’d love for you to join us! Belle is looking for a Sales Call Center Agent to join…
and we need a dedicated full-time caller — someone who treats this like a business, not just a billing contract. You'll call licensed Real Estate Agents (not homeowners) to find off-market deals and build deal flow for o…
Schedules and notifies service technicians of work order assignments using GPS tracking and dispatching software. Receives check-in call from the service technicians and informs workers of the next job to respond to. Sup…
$16 - $20 per hour
This Is Not a Typical Food Job This is live events. Packed stadiums. Concert nights. Long lines, loud music, and a paycheck that actually makes the weekend worth it. If you've ever wanted a side hustle that doesn't feel…
$18 - $20 per hour
Job Opening at Sun City Express: Dispatcher Job Description Sun City Express, a premier airport shuttle service provider, is excited to announce an opening for a full-time Dispatch position. This position is ideal for in…
$55k - $68.5k
and documentation -Partner with the sales and operations teams for optimal customer satisfaction -Maintaining detailed record of calls, shipments, and driver logs -Ensuring timely and efficient operations, while prioriti…
$57k - $87k
take your sales career to the next level? Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent— no insurance background required. If you have strong-proven sales skills and the dri…
02
What call center agents earn in Phoenix
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $31k–$39k |
| Mid level | $18–$22 | $37k–$46k |
| Senior | $21–$26 | $43k–$55k |
Adjusted for the Phoenix market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
05
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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