We are seeking an Inside Sales Representative to provide high-quality service and tailored insurance solutions in a fully virtual work setting, supporting clients in the Phoenix, AZ area. The role focuses on assisting cl…
Customer Support · Phoenix, AZ
Call Center Agent jobs in Phoenix, AZ
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
304
Open roles today
$15–$26/hr
Typical pay range
$41k
Median, full-time
6
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Open call center agent roles
12 shown of 304 · sorted by freshness
Requisition ID: req472 Location: Phoenix, AZ, United States Join Our Team! We are currently recruiting a Commercial Agreement Specialist to join our team and contribute to key projects in a dynamic and collaborative envi…
access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, we serve... ...document archiving ~ Proven experience in prospecting, cold calling, and pipeli…
$165.89k - $234.2k
Job Details:Job Description: The Senior Accounting Manager leads global teams across the United States, Costa Rica, Malaysia, and Vietnam and is responsible for Intel’s consolidated financial close, financial statement c…
hunting abilityYou bring an aggressive, and persuasive approach to generating and qualifying sales leads through prospecting, cold calling, door knocking, and networkingDevise creative and effective sales approaches to n…
As an Account Executive, you will be responsible for driving and achieving specific sales goals by managing the business relationship of strategic accounts for our OEM segment. You will be utilizing all resources to maxi…
That resident can submit a work order request through an app using their smart phone, the website using a desktop computer, or by calling in the request and speaking to one of our customer service representatives (maybe…
Call Center Phone Sales Representative Provident Financial Full-Time | Remote / Call Center | Uncapped Commission + Bonuses Help Families Protect Their Future While Building a Rewarding Sales Career Are you a motivated s…
one full-time cold caller to speak with licensed US real estate agents . This Is Not Telemarketing. You will have real professional... ...who reads a script. What You'll Do: * 60–100 outbound calls/ day to licensed US ag…
looking for a dedicated, full-time caller — someone who treats this like a business, not just a billing contract. You'll call **licensed Real Estate Agents* * (not homeowners) to uncover off-market deals and build deal f…
We are seeking a detail-oriented and customer-focused Online Travel Consultant (Part-Time) to join our growing team. In this role, you will support clients by coordinating personalized service experiences, ensuring smoot…
$16 - $20 per hour
This Is Not a Typical Food Job This is live events. Packed stadiums. Concert nights. Long lines, loud music, and a paycheck that actually makes the weekend worth it. If you've ever wanted a side hustle that doesn't feel…
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What call center agents earn in Phoenix
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $31k–$39k |
| Mid level | $18–$22 | $37k–$46k |
| Senior | $21–$26 | $43k–$55k |
Adjusted for the Phoenix market from national ranges.
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What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
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Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
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Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
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Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
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Quality Analyst
04
Supervisor
05
Call Center Manager
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