Customer Support · Tucson, AZ

Call Center Agent jobs in Tucson, AZ

Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.

77
Open roles today
$13–$25/hr
Typical pay range
$38k
Median, full-time

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01

Open call center agent roles

12 shown of 77 · sorted by freshness

HVAC Service Dispatcher

ACS - Air Conditioning Services · Tucson, AZ · Full-time
$22 - $26 per hour

: Service Dispatcher ACS has an immediate opening for an HVAC Service Dispatcher in Tucson! If you are a self-starter, detail oriented and thrive in a fast-paced work environment, apply today! Primary Job Function: In th…

Posted 1w ago
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Inside Sales Representative

Virtual Task Buddie · Tucson, AZ · Full-time

Inside Sales Representative About the Role Task Buddie is looking for motivated Inside Sales Representatives to join our sales team and help drive our growth. In this role, you’ll focus on connecting with potential clien…

Posted 1w ago
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Sales BDC / Inside Sales Coordinator

Precision Toyota of Tucson · Tucson, AZ · Full-time

term disability insurance * Life Insurance * Available financial advisor RESPONSIBILITIES: * Respond quickly to customer phone calls * Listen to the customer, answer their questions, and direct customers appropriately as…

Posted 1w ago
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Experienced Sales Consultant

Chapman Volkswagen Tucson · Tucson, AZ · Full-time

Chapman Automotive Group is looking for outgoing and energetic sales professionals to join our dynamic team! At Chapman Automotive, we believe buying a car should be a fun, exciting and stress-free experience. Our Sales…

Posted 1w ago
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Sales Consultant

Chapman Honda · Tucson, AZ · Full-time
$50k - $175k

experiences * Enthusiasm for the automotive industry and willingness to learn Our Commitment At Chapman Honda, we foster a culture centered on excellence, integrity, and customer satisfaction. As a brand ambassador, you…

Posted 1w ago
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Sales Representative - Facility Services

Cintas Corporation · Tucson, AZ

, you will apply the learnings from the Cintas Sales Training Program. This includes putting into practice valuable skills in cold- calling, in-person sales, product demonstrations, negotiations, objection-handling, and…

Posted 3w ago
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In-Home Sales Representative

Luxury Bath Technologies · Tucson, AZ · Full-time
$100k - $150k

In-Home Sales Representative Luxury Bath of Phoenix Phoenix, AZ and Surrounding Areas Potential Earnings: $100,000 - $150,000+ per Year Transforming Baths with Style, Affordability, and Quality At Luxury Bath of Phoenix…

Posted 3w ago
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Inside Sales Representative

Sonepar · Tucson, AZ

materials, and special selling points. ~ Identifies and uses appropriate company and/or customer pricing systems. ~ Make phone calls to regular and prospective customers to solicit orders. ~ Describes or demonstrates pro…

Posted 3w ago
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Sales Representative - FT/PT - Work From Home

RiversEdge Agency · Tucson, AZ · Full-time

expanding market and can work FULL TIME OR PART TIME. You will call on prospective clients to schedule appointments to meet with... ...clients. Pass a background check. Company Description Our agents help families all ov…

Posted 1mo ago
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Sales Consultant

Royal Speedway Inc · Tucson, AZ

Company Description Royal Automotive Group believes in customer care that says, "You're Family." This is evident in all aspects of the business, and the proof lies in the numerous national awards and superior customer re…

Posted 8mo ago
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02

What call center agents earn in Tucson

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $13–$17 $28k–$36k
Mid level $16–$20 $34k–$42k
Senior $19–$25 $39k–$51k

Adjusted for the Tucson market from national ranges.

03

What employers ask for

The skills these listings keep naming

Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

How do you stay accurate and friendly on your fortieth call of the day?

Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.

A caller is shouting before you finish your greeting. What do you do?

Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.

How do you handle performance metrics like handle time and QA scores?

Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.

Tell me about following a script while still sounding human.

Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.

What is your attendance and schedule flexibility like?

Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.

Have you done outbound or sales-adjacent calling? How do you handle rejection?

If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.

05

Resume tips that move the needle

For call center agents specifically — generic advice costs you here

01

Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.

02

Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.

03

State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.

04

Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.

05

Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.

06

Where this role goes

Typical progression

01 Call Center Agent
02 Senior Agent
03 Quality Analyst
04 Supervisor
05 Call Center Manager
Ten quiet minutes a day

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