$18.25 per hour
Your Opportunity Customer Service Representative TitleMax Tucson, AZ As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the m…
Customer Support · Tucson, AZ
Customer Service Representative jobs in Tucson, AZ
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
235
Open roles today
$14–$26/hr
Typical pay range
$40k
Median, full-time
7
Fresh in this list
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01
Open customer service representative roles
12 shown of 235 · sorted by freshness
re helping deliver a perfectly prepared dish, keeping the dining room running smoothly, or supporting your teammates during a busy service, you play an important role in creating moments our guests remember. We're lookin…
developing the skills necessary to mentor representatives, build teams, and pursue higher levels... ...improve communication and client- service skills Recognize performance and professional... ...valuable: Insurance • S…
and build long-term professional success? Globe Life AO is hiring Remote Client Success Specialists to provide exceptional customer service while helping clients understand their life, accident, and supplemental health i…
and existing security clearance required after day 1License Services Technical SpecialistPrincipal Specialist, Business & Program... ...,200 USD. The salary range provided is a good faith estimate representative of all e…
$20.05 - $35 per hour
we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experie…
only in your community, but around the world. HDR is looking for a Senior Construction Consultant to join our national Trenchless Services team. This role will report to the Trenchless Services Engineering Lead, having p…
the day and night, part or full time. Come join the #1 Pizza Company in the world! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with…
believe in the transformative power of these values to redefine customer experience and business success in the automotive world. Our... .... Candidates who have worked in retail, hospitality, or the service industry are…
Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service…
enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be…
$15.45 - $17.5 per hour
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga…
02
What customer service representatives earn in Tucson
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$45k |
| Senior | $20–$26 | $42k–$55k |
Adjusted for the Tucson market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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