5 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handl…
Customer Support · Tucson, AZ
Customer Service Representative jobs in Tucson, AZ
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
399
Open roles today
$14–$26/hr
Typical pay range
$40k
Median, full-time
4
Fresh in this list
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01
Open customer service representative roles
12 shown of 399 · sorted by freshness
TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable,…
Job Summary (List Format): - Conduct in-person and telephone interactions with customers to provide product/ service information, process orders, handle cancellations, and address complaints - Provide services such as is…
Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service…
About Virtualite Virtualite Business Process Outsourcing Services helps entrepreneurs and organizations streamline operations through... ...management. We are currently looing for inside account sales representatives to…
re helping deliver a perfectly prepared dish, keeping the dining room running smoothly, or supporting your teammates during a busy service, you play an important role in creating moments our guests remember. We're lookin…
Remote Inbound Call Center Representative Make an Impact Without Leaving Home Looking for a remote job where your work matters... ...someone's day a little easier. Whether you're experienced in customer service or lookin…
Responsible for providing customer service to taxpayers in our client office with filing assistance, taxpayer education, refund issues/disputes, billing issues/disputes, and client tax policies and procedures; complete r…
$18.76 per hour
Customer Service Representative, Starting at $18.76 hr Monday - Friday, 12pm-830pm Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts C…
enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be…
Description: Are you passionate about travel and providing top-notch service? As a Travel Experience Coordinator , you’ll be the go-to... ...: ~Passion for travel and exploration ~Strong customer service and interpersona…
Pharmaceutical Sales Representative – Primary Care (Entry or Experienced) We are currently... ...results for all of our products as well as services. All of our Pharmaceutical Sales Rep... ...but not be limited to: This…
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What customer service representatives earn in Tucson
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$45k |
| Senior | $20–$26 | $42k–$55k |
Adjusted for the Tucson market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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