monumental growth. We are seeking a qualified Senior Project Manager to help our clients develop, contract, and implement natural gas... ...of the project, and leads multi-discipline project teams to successful completio…
Customer Support · Tucson, AZ
Customer Success Manager jobs in Tucson, AZ
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
120
Open roles today
$25–$57/hr
Typical pay range
$78k
Median, full-time
12
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open customer success manager roles
12 shown of 120 · sorted by freshness
water is more than a resource, it's a shared responsibility. As part of our Water Business Group, you’ll help shape how communities manage water for generations to come. From delivering safe drinking water and treating w…
$865 - $1,195 per week
the freight matches the bill (prevent wrong-load issues) Time Management Estimate realistic load/unload times Prevent... ...and TONU opportunities Keep clean, accurate load notes Customer & Broker Communication Send chec…
infrastructure forward, power innovation and leave your mark on our energy future.HDR Engineering is looking for a Transmission Line Project Manager/ Team Lead to join our Phoenix Power Delivery program. Each and every r…
realizations. Above all, we believe that collaboration is the best way forward. HDR Engineering is looking for a Substation Project Manager to join our growing and nationally ranked team of Power Delivery professionals.…
$120k - $145k
with us.We are seeking a Senior Contracts Manager who will be charged with significant... ...contracts with government and commercial customers, advising program management on contract... ...is required to meet position…
community, but around the world. In the role of Principal Project Manager, we'll count on you to: Assume leadership responsibilities for... ...of infrastructure programs, which are all critical to program success. Levera…
of our Water Business Group, you’ll help shape how communities manage water for generations to come. From delivering safe drinking water... ...and projects, assistance in implementing measures to drive successful project…
Region (the states of AZ, CA, NM, NV, and UT). As a Senior Project Manager, you are an experienced leader and contributor who develops... ...transportation, for exampleBecome an employee-owner and share in HDR’s success—…
Design-Build (PDB), Engineer-Procure-Construct (EPC), Construction Manager- General Contractor (CMGC) / Construction Manager at Risk (CMAR... ..., and transitioning projects from pursuit to execution. The successful cand…
related industry experienceA minimum of 5 years related industry experienceAdvanced skillset of 3D design software and document management infrastructureAdvanced skillset of 3D Coordination toolCompetency of Microsoft Of…
of our Water Business Group, you’ll help shape how communities manage water for generations to come. From delivering safe drinking water... ...on complex or large-scale programs and projects. Demonstrated success leading…
02
What customer success managers earn in Tucson
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $25–$33 | $52k–$68k |
| Mid level | $32–$43 | $66k–$89k |
| Senior | $41–$57 | $85k–$118k |
Adjusted for the Tucson market from national ranges.
03
What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
05
Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
01
Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
02
Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
03
Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
04
Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
05
Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
06
Where this role goes
Typical progression
01
Customer Success Associate
02
Customer Success Manager
03
Senior CSM
04
Team Lead / Manager of CS
05
VP of Customer Success
Ten quiet minutes a day
Applying for customer success manager jobs in Tucson?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.