$16.5 per hour
other work-related tasks Our Property Managers have the opportunity to earn performance... ...both inside and outside We assess customer storage needs and make suggestions, including... ...Qualifications Experience : Suc…
Customer Support · Tucson, AZ
Customer Success Manager jobs in Tucson, AZ
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
168
Open roles today
$25–$57/hr
Typical pay range
$78k
Median, full-time
4
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01
Open customer success manager roles
12 shown of 168 · sorted by freshness
$16.45 - $16.95 per hour
Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store... ...as needed Communicates accurately and effectively with management and Associ…
Position Title: CUSTOMER SERVICE MANAGER I Salary: Experienced Other Forms of Compensation: none Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by…
Position Summary: With our continued growth and success, we are excited to hire an experienced, full-time Assistant Sales Manager to assist in leading our dynamic team in... ...clinic manager, ensuring high standards of…
$865 - $1,195 per week
the freight matches the bill (prevent wrong-load issues) Time Management Estimate realistic load/unload times Prevent... ...and TONU opportunities Keep clean, accurate load notes Customer & Broker Communication Send chec…
Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic…
acute care hospital. Ensure a safe, efficient, and compliant environment through effective infrastructure and building system management. Oversee daily operations including maintenance, utilities, life safety systems, an…
Customer Experience Coordinator (Remote) We are looking for a motivated and customer-focused Customer Experience Coordinator to join... ...Highly organized with great attention to detail. Ability to manage multiple tasks…
Supportive Work Environment that values your ideas and empowers your success Purpose-Driven Work where your outreach directly improves... ...with physicians, hospitals, discharge planners, case managers, and other referr…
$22 - $25.5 per hour
and Service Leader , you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed…
talented team members that provide great customer service and have excellent sales skills... ...hiring immediately talented future store managers that want to move up with the company... ...that provides an opportunity f…
$68k - $85k
Position: Commercial Insurance Account Manager - Insurance Duties will include: Accurately input policy updates and account information. Communicate with client, producer, and carrier underwriters in regards to policy an…
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What customer success managers earn in Tucson
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $25–$33 | $52k–$68k |
| Mid level | $32–$43 | $66k–$89k |
| Senior | $41–$57 | $85k–$118k |
Adjusted for the Tucson market from national ranges.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
05
Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
01
Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
04
Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
06
Where this role goes
Typical progression
01
Customer Success Associate
02
Customer Success Manager
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Senior CSM
04
Team Lead / Manager of CS
05
VP of Customer Success
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