your community, but around the world. A Military Planning Project Manager is expected to manage multiple facilities planning projects... ...surveys, asset evaluations (AEs), planning charrette reports (PCRs), customer co…
Customer Support · San Diego, CA
Customer Success Manager jobs in San Diego, CA
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
334
Open roles today
$31–$71/hr
Typical pay range
$97k
Median, full-time
12
Fresh in this list
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01
Open customer success manager roles
12 shown of 334 · sorted by freshness
bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management... .../projects, from financial management of the project through successful…
growth focused sales professional who has successfully created positive impact through year-on... .... As a Sales Capture Senior Manager you will be responsible for profitable... ...you have:Experience working within G20…
$100k - $120k
knowledge.We are seeking a Market Development Manager to own and scale ONI’s bioprocessing... ...will define where ONI competes, convert customer problems into differentiated analytical... ...to ensure Sales, FAS, Custom…
$104.7k - $172.8k
unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description The Digital Customer Success Program point person is responsible for designing and operating a scaled, digital-f…
$263.9k - $359.5k
Join a dynamic sales team that serves as the chief customer outcomes and services strategist, leading the... ...process and ensures effective partnership with Customer Success to enhance services adoption.Identifies and…
$133.6k - $233.8k
work for people. Job Description What you get to do in this role: We are looking for a PrincipalTechnical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued cu…
$88.9k - $168.3k
for over 50 years. RSM is looking for a Manager to join our Accounting and Finance Consulting... ...and personality to diffuse difficult customer situationsAbility to function... ...certifications, location, etc. As such…
campaigns, and strategy the organization acts on, and builds the customer insights and solutions that support Argen's Challenger Sale... ...department, including planning, budgeting, hiring, training, and managing depart…
world. HDR is seeking qualified applicants for a Senior Project Manager and Technical Lead for Utility Infrastructure Planning work... ...Supervise project engineers/scientists and subcontractors in the successful delive…
safety, sustainable and resilient communities and quality of life. We bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management consult…
$199.1k - $348.4k
that turns ServiceNow's AI investments into live, referenceable customer outcomes. We are the front line for resolving the most complex... ...executive confidence, and get the customer to green. As Product Success Techni…
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What customer success managers earn in San Diego
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $31–$41 | $65k–$85k |
| Mid level | $40–$54 | $83k–$112k |
| Senior | $51–$71 | $106k–$148k |
Adjusted for the San Diego market from national ranges.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
05
Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
01
Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
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Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
02
Customer Success Manager
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Senior CSM
04
Team Lead / Manager of CS
05
VP of Customer Success
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