flexibility, innovative services and outstanding customer service is looking for an innovative,... ...to fill the position of: Account Manager: Wellness Division POSITION... ...and proof of insurance. CRITICAL SUCCESS FA…
Customer Support · Fresno, CA
Customer Success Manager jobs in Fresno, CA
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
105
Open roles today
$25–$57/hr
Typical pay range
$78k
Median, full-time
5
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01
Open customer success manager roles
11 shown of 105 · sorted by freshness
$60k - $80k
operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll... ...are client focused and persuasive ~ Provide account management for clie…
Tyler Houk (Practice Director) with Robert Half is looking for an experienced Accounting Manager to join a growing organization and provide steady leadership across core accounting functions. This fully remote opportunit…
products including educator conferences, customized district solutions for long-term... ...contracted revenue sales goals Expense management that complies with company guidelines and... ...sales management and internal p…
Maintain referral source activity and account data in our CRM Manage a structured territory plan with regular referral source visits... ...relationship-building skills A positive, professional, and customer- focused mind…
and the surrounding areas. Reporting to the Senior District Manager, the Clinical Account Executive (CAE) serves as the strategic leader... .... A CAE must be able to build trusted partnerships with customers, think like…
talented team members that provide great customer service in a retail type environment.... ...will be providing great customer service managing your route in the store, and you will also... ...that provides an opportunit…
, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment... ...on LinkedIn. Job Description The Strategic Account Manager (SAM) is respons…
$135k - $165k
organization in the dairy industry to hire a Strategic Account Manager . This role focuses on building and leading relationships with... ...teams to deliver high-value solutions. This is a high-impact, customer- facing r…
$80k - $100k
Position: Commercial Insurance Account Manager Key Responsibilities: Accurately enter and maintain policy updates and account information within agency management systems Serve as a primary point of contact for clients,…
$135k - $165k
national key account program and is seeking a Strategic Account Manager to lead relationships with large, progressive dairy operations... ...accounts nationwide Manage a defined portfolio of strategic customers with reve…
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What customer success managers earn in Fresno
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $25–$33 | $52k–$68k |
| Mid level | $32–$43 | $66k–$90k |
| Senior | $41–$57 | $86k–$119k |
Adjusted for the Fresno market from national ranges.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
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Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
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Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
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Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
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Customer Success Manager
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Senior CSM
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Team Lead / Manager of CS
05
VP of Customer Success
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