$18 per hour
company is committed to providing excellent service in a supportive work environment.... ...and ongoing training as per the Sales Representative Training Plan to stay up-to-date on products... ...of interactions, issues,…
Customer Support · Fresno, CA
Customer Service Representative jobs in Fresno, CA
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
129
Open roles today
$14–$26/hr
Typical pay range
$41k
Median, full-time
2
Fresh in this list
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01
Open customer service representative roles
12 shown of 129 · sorted by freshness
supporting implementation and renewal activities, and helping ensure a high level of service for employer groups and members.This role requires highly organized, detail-oriented, and customer- focused skills and the abil…
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem…
Position Summary The Professional Customer Service Representative (CSR-III) is a position serves as a frontline owner of complex customer interactions and service recovery, with strong operational judgment to support sch…
Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so... ...Domino's franchise owners. From customer service representative to management, Gen…
Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so... ...Domino's franchise owners. From customer service representative to management, Gen…
Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service…
$51k - $57k
Title: Insurance Customer Service Representative II – Fresno & Bakersfield We are seeking a CSR II is an experienced service professional responsible for commercial policy servicing, technical insurance support, and reso…
Customer Service Representative | Remote Career Training Provided 100% Remote (U.S. Residents Only) | Work From Home | Full Training Provided Build a Career with Unlimited Growth Potential Are you looking for a career th…
$18.98 - $23.93 per hour
Requisition Number: 235162 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibili…
Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service…
be to assist each member in receiving their specific benefits. Qualifications: Ability to build rapport with members Customer Service Skills Time management Basic Computer knowledge What we offer: Full time Work from hom…
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What customer service representatives earn in Fresno
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$46k |
| Senior | $21–$26 | $43k–$55k |
Adjusted for the Fresno market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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