$18 per hour
PART TIME POSITION: Monday - Friday 1:pm - 5:pm WAGES: $18/hour + Commission The Bilingual Call Center Sales Associate plays a crucial role in our company by connecting with residential owners and renters to inform them…
Customer Support · Fresno, CA
Call Center Agent jobs in Fresno, CA
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
76
Open roles today
$13–$25/hr
Typical pay range
$38k
Median, full-time
4
Fresh in this list
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01
Open call center agent roles
12 shown of 76 · sorted by freshness
CertificationsCALIFEA - Valid California Department of Insurance Life-Only Agent License required within nine (9) months of hire or transfer into... ...: 8 HourShift Schedule: DaysFacility: Community Medical Centers - Co…
$111.26k - $136.83k
required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classifi…
Tyler Houk (Practice Director) with Robert Half is looking for an experienced Accounting Manager to join a growing organization and provide steady leadership across core accounting functions. This fully remote opportunit…
$80k - $100k
and training schools to enhance and maintain personal and product knowledge Maintain accurate and timely records including sales call schedules and expense reports Coordinate sales calls with vendors to introduce and dem…
$70.3k - $150k
, you will apply the learnings from the Cintas Sales Training Program. This includes putting into practice valuable skills in cold- calling, in-person sales, product demonstrations, negotiations, objection-handling, and…
$20 - $28 per hour
the operation? At Allbritten, our Dispatchers don’t just answer calls— they drive the entire day’s success. Our Dispatcher plays a... ...required. Minimum of 1 year of dispatching, scheduling, call center, or customer se…
lhairco.com Subject Line Must Read: Sales Representative - Fresno Service Controls Systems Sales • Principals only. Recruiters please don’t contact us. • Please, no phone calls about this job. • Please do not contact us…
$77.41k - $129.01k
Why CIG? At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career! CIG was fou…
Join a cross-functional engineering team where you will play a key role in improving product quality, reducing warranty exposure, and driving continuous improvement across projects and production. This role blends proact…
Sage Sales Representative As a Sage Sales Representative at Stryker, you will be at the forefront of promoting and selling our Sage products. You will drive the sale of innovative products that are designed to address pr…
$110k - $130k
A well-known Central San Joaquin Valley California based Wholesale Nursery Company is looking to add an Experienced Commercial Tree Sales Rep to their team. They offer a competitive salary, a company vehicle, health insu…
02
What call center agents earn in Fresno
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$36k |
| Mid level | $16–$21 | $34k–$43k |
| Senior | $19–$25 | $40k–$51k |
Adjusted for the Fresno market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
05
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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