PART TIME POSITION: Monday - Friday 1:pm - 5:pm WAGES: $18/hour + Commission The Bilingual Call Center Sales Associate plays a crucial role in our company by connecting with residential owners and renters to inform them…
Call Center Agent jobs in Fresno, CA
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
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Open call center agent roles
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Position Location: This role supports our Fresno, CA branch location, which serves customers throughout the greater Fresno, CA area. Here at Siemens, we take pride in enabling sustainable progress through technology. We…
Experienced Sales Representative - $1,500 - $3,500/Week Full-Time | High Commission - 50% of Contract Value | High-Income Opportunity Job Summary Total Pest Control is growing, and we’re hiring an Entry-Level Sales Repre…
Outside Sales Representative - $1,000 - $3,000/Week Full-Time | High Commission Potential | Project-Based Sales Golden Valley Paving is growing, and we are seeking a driven, experienced Sales Representative to join our g…
equipment: console switchboard, fax machine and audio, radio, visual and pocket paging systems, and reporting and recording trouble calls and moves, adds and changes (MACS) QUALIFICATIONS: All acceptable personnel shall…
Entry-Level Freight Dispatcher - $1,200-$2,500 Weekly We are seeking reliable and organized individuals for an Entry-Level Freight Dispatcher opportunity. This is an independent contractor role supporting owner-operators…
Now Hiring Freight Dispatchers – Earn $800–$1,500+/week! Job ID: ELFDB5653 Important TCR Notice: By submitting your application, you are authorizing Truck Driver Nation to contact you regarding this opportunity. If you d…
, you will apply the learnings from the Cintas Sales Training Program. This includes putting into practice valuable skills in cold- calling, in-person sales, product demonstrations, negotiations, objection-handling, and…
agencies by answering, routing, and processing incoming telephone calls while maintaining exceptional customer service and ensuring... ...) year of experience in a telephone operator, switchboard, call center, receptioni…
Ready to take on more meaningful work? You'll get it in the skilled inventory roles we're hiring for today. Working in safety- and team-oriented warehouse environments, you'll not only facilitate the movement of products…
WE’RE HIRING SALES REPS! If you love selling, this is where you turn a part-time role into serious earnings. We’re looking for high-energy, outgoing salespeople to represent premium health brands like Qunol and Zena insi…
Reports to the Sales Manager Hedricks Chevrolet is in need of a responsible, enthusiastic, motivated sales person. If you think you meet these requirements you may be right for us. No previous auto sales experience is ne…
What call center agents earn in Fresno
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $13–$17 | $28k–$36k |
| Mid level | $16–$21 | $34k–$43k |
| Senior | $19–$25 | $40k–$51k |
Adjusted for the Fresno market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
Where this role goes
Typical progression
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