$80k - $100k
Client Manager ~202605147 San Francisco, California, United States Sacramento,... ...your best self, you’d fit in with us! A successful candidate will have strong interpersonal... ...presentation preparation. Excellent c…
Customer Support · Sacramento, CA
Customer Success Manager jobs in Sacramento, CA
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
232
Open roles today
$28–$65/hr
Typical pay range
$89k
Median, full-time
3
Fresh in this list
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01
Open customer success manager roles
12 shown of 232 · sorted by freshness
valuable clients in the business? As an Enterprise Client Success Manager at MyOutDesk, you'll step into a highly strategic, client-facing... ..., and unlocks multi-year revenue growth. You'll champion the customer' s pe…
$117.89k - $218.9k
Sales Manager NDT Digital Imaging - Imaging Solutions, West of USA Would you like... ...safety, quality and productivity for our customers across major industries around the world... ...customers to build relationships a…
$90.3k - $112.9k
joining us, you don’t just become part of our success story; you help shape the future and... ...874. Join us as a Sales Account Manager - Existing Installation Your main... ..., you will cultivate relationships with cus…
$82k - $110k
Sacramento, CA The Regional Account Manager, Exteriors reports to the District Sales... ...responsible for defending business, gaining customer wallet share, while driving material... ...At James Hardie, we recognize tha…
$26 - $29.9 per hour
and Service Leader , you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed…
$175k - $230k
AI Project Manager Delivery Lead Location: On-site Sacramento Salary: $175-230k Sabot Consulting is seeking an AI Delivery... ...cross-functional teams, manages stakeholders, and ensures the successful implementation of…
$40k - $70k
personal days What you'll be doing ~Create extraordinary customer experiences by providing assistance and resources to the customers... ...(problem solving) skills ~Self-motivated work ethic – able to manage time, schedu…
$65k - $85k
, we have a unique opportunity to build relationships and help customers. We believe listening and understanding the needs of a potential... ...new introductions. The AE will lead product demos, setup, manage webinar eff…
$85k - $110k
Experienced Agronomic Customer Account Manager A well-established Agronomy Company is looking to add an Experienced Customer Account Manager to their team. They offer a competitive base salary, health insurance, bonuses,…
$135k - $165k
national key account program and is seeking a Strategic Account Manager to lead relationships with large, progressive dairy operations... ...accounts nationwide Manage a defined portfolio of strategic customers with reve…
$36k
local and regional businesses—developing custom advertising strategies across our robust... ...networking, referrals, and outreach. Manage and grow a book of active clients, cultivating... ...(or equivalent experience).…
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What customer success managers earn in Sacramento
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $28–$38 | $59k–$78k |
| Mid level | $37–$50 | $76k–$103k |
| Senior | $47–$65 | $97k–$135k |
Adjusted for the Sacramento market from national ranges.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
05
Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
01
Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
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Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
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Customer Success Manager
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Senior CSM
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Team Lead / Manager of CS
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VP of Customer Success
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