$865 - $1,195 per week
the freight matches the bill (prevent wrong-load issues) Time Management Estimate realistic load/unload times Prevent... ...and TONU opportunities Keep clean, accurate load notes Customer & Broker Communication Send chec…
Customer Support · Albuquerque, NM
Customer Success Manager jobs in Albuquerque, NM
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
135
Open roles today
$25–$56/hr
Typical pay range
$77k
Median, full-time
1
Fresh in this list
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01
Open customer success manager roles
12 shown of 135 · sorted by freshness
$75k - $90k
spirits suppliers and take responsibility for managing an assigned territory of accounts in the... ...joined-up business planning with key customers aligning distribution, programming, and... .... • Demonstrated track re…
and the surrounding areas.* Reporting to the Senior District Manager, the Clinical Account Executive (CAE) serves as the strategic leader... .... A CAE must be able to build trusted partnerships with customers, think lik…
$16.5 per hour
other work-related tasks Our Property Managers have the opportunity to earn performance... ...both inside and outside We assess customer storage needs and make suggestions, including... ...Qualifications Experience : Suc…
$80k - $110k
Description As the first point of contact for key service customers, this Account Manager role at RK Service offers the opportunity to be the central hub of communication, coordination, and customer satisfaction. You'll…
class, inclusive workforce that puts the customer at the center of everything we do. For... ...Role As a Commercial Service Account Manager, you will be responsible for growing Carrier... ...measurable business outcomes.…
$15.7 - $23.33 per hour
The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition... ...this candidate would be self-motivated and ready to assist the managers with a…
Enterprise Customer Success Manager – State Lead (New Mexico) Location: Remote - Must be based in New Mexico Travel: This role requires travel up to 25% of the time within New Mexico to drive site adoption. About This Op…
As an NI Strategic Account Manager (AM) supporting the National Nuclear Security Administration... ...differentiated products and extensive customer support capabilities. In this role, you... ...cross-functional NNSA acc…
$140k - $150k
the region. Don’t miss out on this exciting opportunity and apply today! Responsibilities: Regional Leadership & Team Management Lead, coach, and develop a team of project managers across the West Region. Set performance…
$100k - $110k
only find a career, but a calling. Responsibilities Own, manage, and expand relationships with hospitals and major health systems... ...with internal partners including marketing, product, client success, and legal to de…
$40k - $50k
Position: Commercial Insurance Account Manager - Insurance Duties will include: Accurately input policy updates and account information. Communicate with client, producer, and carrier underwriters in regards to policy an…
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What customer success managers earn in Albuquerque
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $25–$32 | $51k–$67k |
| Mid level | $31–$42 | $65k–$88k |
| Senior | $40–$56 | $84k–$116k |
Adjusted for the Albuquerque market from national ranges.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
05
Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
01
Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
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Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
02
Customer Success Manager
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Senior CSM
04
Team Lead / Manager of CS
05
VP of Customer Success
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