$865 - $1,195 per week
drivers and dispatchers to maintain smooth freight operations. Key responsibilities include providing updates, resolving issues, and managing documentation. This position is ideal for those looking to learn about dispatc…
Customer Support · Albuquerque, NM
Customer Success Manager jobs in Albuquerque, NM
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
278
Open roles today
$25–$56/hr
Typical pay range
$77k
Median, full-time
5
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01
Open customer success manager roles
12 shown of 278 · sorted by freshness
A consulting firm in energy performance is seeking a Team Leader / Senior Commissioning Project Manager in Albuquerque, NM. The role involves leading a high-performing team, managing client relationships, and driving bus…
$15 - $18.28 per hour
earning potential you’ve come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted... ...for managing rental accounts by delivering exceptional customer service, sel…
$80k - $90k
Harbors in Albuquerque, NM is seeking a Field Services Account Manager to join the Environmental Sales team! The Field Services Account... ...cleaning and emergency response) at current as well as new customers within an…
$50k - $100k
Description Job Description Sales Account Manager Advanced Communications and... ...management team that truly cares about your success and well-being, we are the company for you... ...Ability to drive personal vehicle t…
$865 - $1,195 per week
the freight matches the bill (prevent wrong-load issues) Time Management Estimate realistic load/unload times Prevent... ...and TONU opportunities Keep clean, accurate load notes Customer & Broker Communication Send chec…
both individually and in collaboration with extended teams Manage full sales cycle in a consultative manner, from initial qualification... ...the right stakeholders in a target market as potential customers of our produc…
support the Foundation’s mission. The successful candidate will be a motivated self-... ...Responsibilities Sponsorship Sales & Account Management • Manage and grow an established book... ..., and networking meetings. •…
for compliance tracking Ability to facilitate programs and engage residents Abilities Ability to work independently and manage multiple priorities Ability to maintain confidentiality and professional boundaries Ability t…
Description Salary: 50-65k annual Job Title: Landscape Account Manager Overview We are seeking a detail-oriented and client-... ...landscape maintenance practices ~ Excellent communication and customer service skills ~ A…
across digital and print media. Grow and maintain existing client relationships. Customize advertising campaigns to meet each client’s unique marketing objectives. Manage campaigns from sale through execution, ensuring h…
Job Description Job Description ANM is looking for an Account Manager to join our amazing team! Who We Are: ANM is a fast-growing IT consulting firm focused on building long-term, customer- focused relationships. We offe…
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What customer success managers earn in Albuquerque
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $25–$32 | $51k–$67k |
| Mid level | $31–$42 | $65k–$88k |
| Senior | $40–$56 | $84k–$116k |
Adjusted for the Albuquerque market from national ranges.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
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Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
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Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
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Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
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Customer Success Manager
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Senior CSM
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Team Lead / Manager of CS
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VP of Customer Success
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