$87.9k - $137.5k
To meet the moment, we're expanding our Customer Experience organization. We're looking... ...' time-to-value, empowering Customer Success teams, and showcasing the real impact... ...Customer Success Content & Enablement…
Customer Support · Denver, CO
Customer Success Manager jobs in Denver, CO
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
1,618
Open roles today
$29–$66/hr
Typical pay range
$91k
Median, full-time
3
Fresh in this list
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01
Open customer success manager roles
12 shown of 1,618 · sorted by freshness
members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of... ...1(k) Savings Plan, discretionary profit sharing, discretionary success sharing,…
workflows, and enhance patient outcomes. As the organization continues its rapid growth, they are seeking an experienced Customer Success Manager to build strategic relationships with healthcare clients and ensure they r…
$68k - $78k
Leading provider of award-winning GPS solutions seeking Client Success Manager to support our customers. WHAT WE DO Headquartered a few miles south of Denver, in Littleton, Colorado, PassTime is a leading provider of awa…
$80k - $150k
Customer Success $80k – $150k • 0.0% – 0.4% We’re building Reflow, a workforce and workflow intelligence platform that helps teams improve performance with a deep understanding of how we work. Partners get excited after…
$65k - $75k
Partner Success Manager While this is a fully remote position, this role will be required to visit client’s on-site on a regular basis... ...fully remote position; however, you will be required to visit customers on cons…
$120k - $135k
it's not just something we provide our customers. It's something that inspires our company... ...digital experiences, and identity and access management. Job Responsibilities As a CSE,... .... Developing and delivering "…
$83k - $117k
Job Description Job Description Job Title: Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client…
$75k - $85k
technology plays a crucial role in the success of the human services sector, but no single... ...genuinely care about our mission, our customers, and each other. Here, you're free to show... ...About the Job: As a Custom…
$65k - $85k
POSITION OVERVIEW At FRONTSTEPS, we don't believe in passive account management or glorified customer support. We are looking for a high-velocity, solution-driven Customer Success Manager who wants to do more than close…
$100k - $120k
Job Description Description: TrackVia is the leading work management platform. We help mid to large sized companies in field... ...Role We're seeking an experienced Account Manager with a Customer Success mindset who has…
Job Description Job Description Description: JOB SUMMARY The Customer Success Manager is an integral part of our support team and is instrumental in not only maintaining strong relationships with our customers but also e…
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What customer success managers earn in Denver
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $29–$38 | $61k–$79k |
| Mid level | $37–$50 | $77k–$105k |
| Senior | $48–$66 | $99k–$138k |
Adjusted for the Denver market from national ranges.
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What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
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Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
01
Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
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Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
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Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
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Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
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Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
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Where this role goes
Typical progression
01
Customer Success Associate
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Customer Success Manager
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Senior CSM
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Team Lead / Manager of CS
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VP of Customer Success
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