The successful candidate will be responsible for providing exceptional customer service and ensuring a smooth and efficient process.. We pride ourselves on our continued success and are always looking for individuals wit…
Customer Support · Albuquerque, NM
Customer Service Representative jobs in Albuquerque, NM
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
310
Open roles today
$14–$26/hr
Typical pay range
$40k
Median, full-time
2
Fresh in this list
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01
Open customer service representative roles
12 shown of 310 · sorted by freshness
The Customer Service Representative (CSR) facilitates inbound and outbound interactions via telephone, email, and live chat to ensure delivery of outstanding customer service through demonstration of skill and expertise…
Now Accepting Applications for Part Time/ Full Time Customer Service. Our Customer service representatives are the face of Golden Crown Panaderia From making drinks and serving cakes to delivering food and helping; these…
$21.68 per hour
*Individuals who are Spanish-language proficient at a conversational level, are encouraged to apply for our Bilingual Customer Service Representative (Spanish/English) position.** NORC is seeking individuals to work as C…
$18 per hour
Customer Service Representative Verdes Cannabis | New Mexico Pay: Starting at $18.00 per hour DOE | Part-Time Grow Your Cannabis Career with Verdes Are you friendly, dependable and passionate about helping others? Verdes…
$17 per hour
Position: Entry Level Order Specialist/ Customer Service Representative Location : 6700 Bluewater Rd NW, Albuquerque, NM 87121 Department: Customer Service Pay Rate: $17.00 hour (Depending on Experience) with 90 Day Pay…
$18 per hour
Senior Customer Service Representative Verdes Cannabis | New Mexico Full-Time | 40 Hours per Week | Compensation $18+/hr DOE Take the Next Step in Your Cannabis Career Verdes Cannabis is looking for an experienced and de…
$51.3k - $77k
Working® by serving more than 4.6 million customers worldwide with maintenance, repair and... ...expertise. Known for its commitment to service and purpose-driven culture, the Company... ...Position Details The Field Acc…
At David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happen... ...today! The Alterations Customer Servic…
$132.76k - $228.95k
media channels. Your role will involve leading interactions with healthcare providers, focusing on clinical selling and identifying customer needs for education. You'll work closely with the Oncology Business Manager to…
On-Call Caregiver & Field Representative Location: Albuquerque, NM Company: Senior Helpers Albuquerque Employment Type: Full-Time / Hybrid... ...visits, caregiver check-ins, and field support to ensure service excellence…
Are you ready to work for an exciting and energetic company? Do you have great customer service skills and care about people you are helping? Do you want to work for a company that will allow you to grow and train you to…
02
What customer service representatives earn in Albuquerque
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$37k |
| Mid level | $17–$22 | $35k–$45k |
| Senior | $20–$26 | $42k–$54k |
Adjusted for the Albuquerque market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
06
Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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