$19 - $21 per hour
California, Nevada, Utah, Idaho, and Arizona whose goal is to provide customers with what they need, when they need it, with incredible... ...experience in data entry PREFERRED QUALIFICATIONS: Customer service skills Tea…
Customer Support · Salt Lake City, UT
Customer Service Representative jobs in Salt Lake City, UT
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
248
Open roles today
$16–$29/hr
Typical pay range
$44k
Median, full-time
6
Fresh in this list
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01
Open customer service representative roles
12 shown of 248 · sorted by freshness
$19 per hour
Join the Soapy Joe’s Team: Launch Your Career in Customer Service! Pay Rate: $19.00 per hour Ready to Shine? Grow Your Future... ...shines. We’re looking for friendly, motivated Customer Service Representatives (CSRs) ex…
Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and mor…
including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building Engineering Services... ...the most complex challenges facing our clients and communities. Customer Rel…
$18.91 - $31.92 per hour
Are you looking to take your career as an insurance professional to the next level? Do you value exceptional customer service, and do you have a track record of delivering it? Come Join ReSource Pro! Your Role... ReSourc…
Description Escape Travel by Jonelle is a remote-based travel service dedicated to helping clients plan memorable and stress-free... ...their travel needs, preferences, and budgets, and then design customized itineraries…
organization providing structured planning and coordination services to a broad client base. Our team is committed to... ...and professional communication. Position Summary: The Customer Service Representative is respons…
Overview Join our Sweet Epic Travels dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized rol…
$30k - $50k
Position Description As a Customer Representative, you will play a key role in supporting clients throughout their journey from the moment they... ...every interaction reflects our commitment to exceptional service. Key…
the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so... ...successful Domino's franchise owners. From customer service representative to man…
We are seeking a dependable and customer- focused professional to join our team and provide exceptional support during weekend shifts.... ...contact for customers, helping resolve questions, issues, and service requests…
oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio.... ...practices and health systems. Customer accounts may include community/private... ...satisfy all applicable health care ind…
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What customer service representatives earn in Salt Lake City
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $16–$20 | $33k–$41k |
| Mid level | $19–$24 | $39k–$49k |
| Senior | $22–$29 | $46k–$60k |
Adjusted for the Salt Lake City market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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