Bi-lingual Pharmacy Support Call Center Representative Contract Remote Role – Location (... ...to the people who need them. We help customers gain insight and access to their markets... ...leading global provider of clin…
Customer Support · Salt Lake City, UT
Customer Service Representative jobs in Salt Lake City, UT
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
346
Open roles today
$16–$29/hr
Typical pay range
$44k
Median, full-time
2
Fresh in this list
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01
Open customer service representative roles
12 shown of 346 · sorted by freshness
$70k - $90k
teams to ensure we are cohesively providing the highest level of service and support to those employees. The Student Engagement... ...Qualifications ~ Bachelor's Degree required ~3+ years customer service, student enroll…
$22.1 per hour
What you’ll need to succeed as a Customer Service Representative at XPO Minimum qualifications: ~2 years of customer service experience ~ Strong computer, typing and 10-key skills ~ Experience with Microsoft Office ~ Ava…
These values help our Pharmaceutical Sales Representatives set goals based on our organization's... ...sell products to current and potential customers within a defined geography. Develop,... ...in particular with regard…
Description Escape Travel by Jonelle is a remote-based travel service dedicated to helping clients plan memorable and stress-free... ...their travel needs, preferences, and budgets, and then design customized itineraries…
organization providing structured planning and coordination services to a broad client base. Our team is committed to... ...and professional communication. Position Summary: The Customer Service Representative is respons…
Overview Join our Sweet Epic Travels dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized rol…
We are seeking a dependable and customer- focused professional to join our team and provide exceptional support during weekend shifts.... ...contact for customers, helping resolve questions, issues, and service requests…
oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio.... ...practices and health systems. Customer accounts may include community/private... ...satisfy all applicable health care ind…
access life, accident, and supplemental health coverage options. Representatives work directly with clients to build long-term relationships... ...recommendations Stay informed on current products, services, and policy u…
Pharmaceutical Sales Representative – Primary Care (Entry or Experienced) We are currently... ...results for all of our products as well as services. All of our Pharmaceutical Sales Rep... ...but not be limited to: This…
$158.95k - $220k
advocacy groups, and collaborating with cross-functional partners (e.g., Reimbursement and Access, Regional Science Managers) to address customer needs and market dynamics. The MS also supports sales success through part…
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What customer service representatives earn in Salt Lake City
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $16–$20 | $33k–$41k |
| Mid level | $19–$24 | $39k–$49k |
| Senior | $22–$29 | $46k–$60k |
Adjusted for the Salt Lake City market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
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Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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