$75k - $125k
show how LiveSwitch solves specific problems for a business owner. Closing: You will manage the sales process from the initial call to the signed contract. Accuracy: We expect you to maintain honest and accurate records…
Customer Support · Salt Lake City, UT
Call Center Agent jobs in Salt Lake City, UT
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
123
Open roles today
$15–$27/hr
Typical pay range
$42k
Median, full-time
5
Fresh in this list
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01
Open call center agent roles
12 shown of 123 · sorted by freshness
As an Account Executive, you will be responsible for driving and achieving specific sales goals by managing the business relationship of strategic accounts for our OEM segment. You will be utilizing all resources to maxi…
$18.91 - $31.92 per hour
Are you looking to take your career as an insurance professional to the next level? Do you value exceptional customer service, and do you have a track record of delivering it? Come Join ReSource Pro! Your Role... ReSourc…
$28 - $30 per hour
showcase the value of our services ~ Effectively articulate Removery’s financing options to clients ~ Partner with the Contact Center and in-studio Laser Associate to ensure seamless and superior client experience ~ Main…
Entry Level Sales Representative – $80K+ Potential in a Summer No Experience Necessary | Earn $80k + in One Summer | Uncapped Commission | Training Provided Croach is hiring motivated individuals for our 2026 Summer Sale…
are a fast-growing life insurance agency focused on providing agents with the tools, support, training, and fresh opportunities needed... ...What We Offer: Fresh, Exclusive Leads No cold- calling required. We provide fre…
Requisition Number: 233682 Job Description Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include deve…
, you will apply the learnings from the Cintas Sales Training Program. This includes putting into practice valuable skills in cold- calling, in-person sales, product demonstrations, negotiations, objection-handling, and…
, you will apply the learnings from the Cintas Sales Training Program. This includes putting into practice valuable skills in cold- calling, in-person sales, product demonstrations, negotiations, objection-handling, and…
$150k - $200k
In-Home Sales Representative Transforming Bathrooms. Changing Lives. Building Careers. We help homeowners transform their bathrooms with stylish, affordable, and low-maintenance solutions designed to fit their lifestyle…
The purpose of a Fleet Leader is to provide efficient and effective management of a fleet of drivers, including scheduling, performance monitoring, and ensuring compliance with safety and legal regulations. The role invo…
$23 - $25 per hour
Job Title: Travel Advisor – University Team Department: Operations Reports To: Operations Manager FLSA Classification: Non-Exempt (Hourly), Overtime Eligible Location: Remote Only Position Summary Christopherson Business…
02
What call center agents earn in Salt Lake City
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $15–$19 | $31k–$39k |
| Mid level | $18–$22 | $37k–$46k |
| Senior | $21–$27 | $43k–$56k |
Adjusted for the Salt Lake City market from national ranges.
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What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
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Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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