access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, we serve... ...document archiving ~ Proven experience in prospecting, cold calling, and pipeli…
Customer Support · Denver, CO
Call Center Agent jobs in Denver, CO
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
294
Open roles today
$16–$28/hr
Typical pay range
$45k
Median, full-time
10
Fresh in this list
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01
Open call center agent roles
12 shown of 294 · sorted by freshness
providing exceptional customer service. Direct other visitors to the appropriate department or team member as needed. Answer incoming calls through the office phone system, assisting customers and routing calls appropria…
$50 per hour
Requisition ID: 1386ERP Eligible?: YesERP amount: $50 LMRecognitionRelocation: NoType: ExemptShift: 1Clearance Prior to Start: Secret with Investigation or CV date within 5 yearsFinal Clearance: TS/SCIPay Transparency: $…
$18.65 per hour
inquiries about the company and its services, directing visitors to their destinations, sorting, and handing mail, answering incoming calls on multi-line telephones, filing and performing a variety of other office tasks,…
North America | SalesHelp banks and credit unions put AI to work.We are building Backbase's Agentic Banking business in North America and looking for an enterprise seller who wants to help shape it. You will help financi…
As an Account Executive, you will be responsible for driving and achieving specific sales goals by managing the business relationship of strategic accounts for our OEM segment. You will be utilizing all resources to maxi…
goods experience, sound strategic judgment, and the ability to guide integrated marketing work from planning through delivery. The role calls for a confident client advisor who can manage complexity, align cross-function…
stakeholders. Support portfolio growth strategies by engaging with Key Opinion Leaders (KOLs). Drive adoption and utilization of all Surgical Center of Technology (COT) products, including: Stapling Energy Wound Closure…
$130.9k - $177.1k
unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day.... ...with our partners.Transform workflows by putting AI at the center, building sma…
$122k - $240.5k
Help frame the purpose and desired outcomes of joint opportunity calls, recommend approaches that have worked in other accounts, and... ...services, and the broader Databricks marketplace.The TeamThe Sales Center of Exce…
$20 per hour
role as Emergency Medical Dispatcher in our non-911 communications center. We want people who are looking to be a part of a growing team... ...then we would like to talk to you! Position Summary Answer calls for assistan…
the comfort of your own home? If so, read ahead. We are looking for a highly motivated individual to join our team who will be calling a targeted list of businesses to pre-qualify contacts and set appointments for our sa…
02
What call center agents earn in Denver
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $16–$20 | $33k–$42k |
| Mid level | $19–$24 | $40k–$50k |
| Senior | $22–$28 | $46k–$59k |
Adjusted for the Denver market from national ranges.
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What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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