role as Emergency Medical Dispatcher in our non-911 communications center. We want people who are looking to be a part of a growing team... ...then we would like to talk to you! Position Summary Answer calls for assistan…
Customer Support · Denver, CO
Call Center Agent jobs in Denver, CO
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
465
Open roles today
$16–$28/hr
Typical pay range
$45k
Median, full-time
6
Fresh in this list
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01
Open call center agent roles
12 shown of 465 · sorted by freshness
$22 - $25 per hour
continue to grow. Service Titan CRM Software knowledge is a plus. Primary responsibilities are answering phones, scheduling service calls, and dispatching on-call technicians for PLUMBING and HVAC with a major emphasis o…
$21 - $25 per hour
as internal team members to ensure proper order status, delivery arrangements, and service Receive any incoming customer service calls and emails Schedule and coordinate all service calls and adjust drivers’ daily schedu…
needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment ass…
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approxim…
$25 - $30 per hour
what keeps our customers happy. Your day begins by reviewing each technician's schedule, verifying start times, making sure every call is ready to go, and checking for any emergency service requests that came in overnigh…
$84.6k - $97.8k
setting in which they provide patient care. Services will be provided in an Ambulatory Care Services (ACS) clinic or a school-based center with a focus on therapeutic interventions across the lifespan. Services include b…
$21 - $26 per hour
with company matching ~ PTO, Paid Holidays, Paid Parental Leave Job Duties: Organize & coordinate daily schedules based on call priority & technician ability Dispatch & debrief our technicians Monitor performance of serv…
$21 - $25 per hour
Pay Range : $21.00 - $25.00 Per Hour (Non-Exempt) Summary The Dispatcher is responsible for managing service calls and coordinating our Field Technicians. In this dynamic role, you will be the key point of contact for ou…
$22 - $26 per hour
for management, as well as pulling any documents that employees, customers, or vendors will need Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times Monitoring tru…
As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to make each experience smooth and enjoyable by a…
the comfort of your own home? If so, read ahead. We are looking for a highly motivated individual to join our team who will be calling a targeted list of businesses to pre-qualify contacts and set appointments for our sa…
02
What call center agents earn in Denver
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $16–$20 | $33k–$42k |
| Mid level | $19–$24 | $40k–$50k |
| Senior | $22–$28 | $46k–$59k |
Adjusted for the Denver market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
05
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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