$19 - $20 per hour
Vaco Phoenix is partnering with a client in Phoenix, AZ who has an immediate need for multiple Customer Service Representatives to join their growing team. The ideal candidates will have at least one year of call center…
Customer Support · Phoenix, AZ
Customer Service Representative jobs in Phoenix, AZ
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
628
Open roles today
$16–$28/hr
Typical pay range
$44k
Median, full-time
5
Fresh in this list
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01
Open customer service representative roles
12 shown of 628 · sorted by freshness
to the people who need them. We help customers gain insight and access to their markets... ...contract Pharmacy Support Call Center Representative to join our team. In this position, you... ...global provider of clinical…
Call Center Phone Sales Representative Provident Financial Full-Time | Remote / Call Center... ...Provident Financial is seeking driven, customer- focused individuals to join our growing... ...through education, personal…
, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment. We are hiring immediately customer account reps…
Job Summary (List Format): - Provide customer service to taxpayers at the SRO TIA office - Assist with tax filing, taxpayer education, refund and billing issues/disputes - Research and resolve taxpayer account issues acr…
Requisition Number: 231765 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibili…
$20 - $24 per hour
Customer Service Representative (2215) Title: Customer Service Representative Group Company: Cleanpart Location: Phoenix, AZ Employment Type: Full time Group Company: ~ Cleanpart Our Company Our Clients Find in Cleanpart…
$19 per hour
Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping... ...point of contact Using a company-prepared script, answer our customers’ questions and…
Responsible for providing customer service to taxpayers in our client office with filing assistance, taxpayer education, refund issues/disputes, billing issues/disputes, and client tax policies and procedures; complete r…
$19.99 per hour
Are you a customer service professional looking for a rewarding, fully remote job opportunity? A premier Arizona agency is seeking dedicated Call Center Agents—with a preference for Spanish speakers but not required—to h…
calls to seniors, introducing them to Belle’s in-home healthcare services, specifically lower extremity health assessments and chronic... ...goals. Accurately document calls and update CRM records with customer interacti…
$25 per hour
Summary : As a Customer Service Agent, you’ll be part of Harbour’s dedicated Customer Experience team, supporting our web, store, and trade clients nationwide. You’ll be the first point of contact for customers, handling…
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What customer service representatives earn in Phoenix
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $16–$20 | $33k–$41k |
| Mid level | $19–$24 | $39k–$49k |
| Senior | $22–$28 | $46k–$59k |
Adjusted for the Phoenix market from national ranges.
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What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
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List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
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Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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