their travel needs, preferences, and budgets, and then design customized itineraries that may include flights, accommodations, transportation... ...various platforms and suppliers. Demonstrated Customer Service skills, w…
Customer Support · Phoenix, AZ
Customer Service Representative jobs in Phoenix, AZ
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
653
Open roles today
$16–$28/hr
Typical pay range
$44k
Median, full-time
2
Fresh in this list
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01
Open customer service representative roles
12 shown of 653 · sorted by freshness
$18 per hour
paid time off accruals, complimentary gym access, meal prep services, and much more! Employee discount program! Long-Term... ...and energetic individual to work as a Chadwell Supply Customer Service Representative! The C…
opportunity to make a real difference. SUMMARY: Responsible responding to incoming visitors and incoming calls. Provides program customer service to applicants, participants, owners, and the public. Duties and Responsibi…
using their smart phone, the website using a desktop computer, or by calling in the request and speaking to one of our customer service representatives (maybe you!). After the work order has been created, our system and…
$17 per hour
: : ~ As a Seasonal Customer Service Representative, you will be the first impression to the citizens of County. It will be your knowledge that will guide callers in being the first contact resolution for our offices. Yo…
Call Center Phone Sales Representative Provident Financial Full-Time | Remote / Call Center... ...Provident Financial is seeking driven, customer- focused individuals to join our growing... ...through education, personal…
Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. Main Responsibilities of a Customer…
We are a US-based real estate acquisitions company hiring one full-time cold caller to speak with licensed US real estate agents . This Is Not Telemarketing. You will have real professional conversations with US agents d…
Moments, at David’s Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! If you are... ...today! The Alterations Customer Service…
if we are. If we know that upfront, then we’ll see what experience we can give you to best set you up for success. Office Customer Service Managers here can wear many hats and be a challenging position but also very rewa…
We are seeking motivated and customer- focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling request…
organization providing structured planning and coordination services to a broad client base. Our team is committed to... ...and professional communication. Position Summary: The Customer Service Representative is respons…
02
What customer service representatives earn in Phoenix
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $16–$20 | $33k–$41k |
| Mid level | $19–$24 | $39k–$49k |
| Senior | $22–$28 | $46k–$59k |
Adjusted for the Phoenix market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
05
Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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