$150k - $200k
Position: Sales ExecutiveTotal Compensation: $150K-$200K+Position OverviewWe are seeking a dynamic and results-driven Sales Executive to join our growing construction team. The ideal candidate will be responsible for gen…
Customer Support · New York, NY
Call Center Agent jobs in New York, NY
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
779
Open roles today
$19–$34/hr
Typical pay range
$53k
Median, full-time
12
Fresh in this list
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01
Open call center agent roles
12 shown of 779 · sorted by freshness
$117k - $280.4k
leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organi…
leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organi…
$176.4k - $235.97k
are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And…
Job DetailExperience Level VPDegree Type Bachelor of Science (BS)Employment Full TimeWorking Type HybridJob Reference 0000019162Salary Type MonthlyIndustry Asset Management;Hedge FundSelling Points Drive impactful client…
$115k - $213k
leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organi…
$115k - $213k
PenetrationIncrease Palo Alto Networks and NTT DATA penetration within priority enterprise clients.Create new client relationships and buying- center access.Knowledge and AttributesDemonstrated success achieving and exce…
$115k - $213k
leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organi…
Overview Working at AtlassianAtlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and…
Job-ID28862922Reference26-19912Salary$30.14 / hour This role is responsible for creating and distributing monthly Marketing and Visual Merchandising Guidelines to more than 1,000 stores across multiple store formats and…
We are looking for an Accounting Coordinator to join a team in Lancaster, New York in a contract-to-permanent capacity. This role supports daily accounting operations while helping maintain accurate financial records, ti…
$122k - $240.5k
Help frame the purpose and desired outcomes of joint opportunity calls, recommend approaches that have worked in other accounts, and... ...services, and the broader Databricks marketplace.The TeamThe Sales Center of Exce…
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What call center agents earn in New York
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$24 | $40k–$50k |
| Mid level | $23–$28 | $48k–$59k |
| Senior | $26–$34 | $55k–$71k |
Adjusted for the New York market from national ranges.
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What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
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Where this role goes
Typical progression
01
Call Center Agent
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Senior Agent
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Quality Analyst
04
Supervisor
05
Call Center Manager
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