Remote Customer Service & Sales Representative | Work From Home | Weekly Pay | No Cold Calling Company: AO | Globe Life Location: 100% Remote (United States) Build a Career That Rewards Your Ambition After a record-break…
Customer Support · Richmond, VA
Call Center Agent jobs in Richmond, VA
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
212
Open roles today
$14–$25/hr
Typical pay range
$40k
Median, full-time
2
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open call center agent roles
12 shown of 212 · sorted by freshness
the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $56,800 - $64,800 for Premium Customer Agent I Richmond, VA: $56,800 - $64,800 for Premium Customer Agent I Candidates hired to wor…
If you are a people-driven person known for your type A characteristics, this is a great opportunity for you! As a Dispatcher, you will coordinate all aspects of the store deliveries and be responsible for the team of de…
$19.8 per hour
filling an exclusive 8-spot cohort for Contact Center Senior Representatives to support our... ...phone etiquette. Exceed call center quality metrics and resolution standards... ...people with great companies. Our experi…
$1,800 - $3,200 per week
verbal and written Willingness to learn the freight dispatching process and industry practices Ability to handle multiple phone calls and client interactions professionally Basic proficiency with Google Sheets or Excel p…
$8,000 per month
Freight Dispatchers Wanted (Experienced & Entry-Level) – Work From Home & Earn $8,000 to $15,000+ Per Month Truck Driver Nation is hiring motivated individuals ready to build a high-paying career from the comfort of home…
$6,000 - $12,000 per month
Earn $6,000–$12,000+ Per Month | Freight Dispatchers Wanted (Experienced & Entry-Level) Truck Driver Nation is expanding and we are hiring both experienced and entry-level freight dispatchers who are ready to take charge…
$1,500 - $3,000 per week
Earn $1,500–$3,000+ Weekly | Now Hiring Freight Dispatchers (Experienced & Entry-Level) Truck Driver Nation is growing, and we're looking for Freight Dispatchers ready to take control of their financial future. Experienc…
$1,800 - $4,500 per week
Freight Dispatcher (Independent Contractor) — $1,800 to $4,500+ Weekly Potential Employment Type: 1099 / Independent Contractor Location: Remote (U.S. Based Only) This is a performance-based dispatch role working with ow…
$2,200 - $3,000 per week
Entry-Level Freight Dispatcher (Remote) – Earn $2,200 to $3,000 Weekly ($114,400–$156,000 Annually) We are hiring motivated individuals to join our logistics team as Freight Dispatchers. This is a remote position with st…
$20 per hour
Ready to gain new skills in a collaborative, fast-paced warehouse environment? If so, we've got inventory roles for you. You'll play a key role in day-to-day manufacturing operations, be recognized for your hard work and…
Firm Summary: Winged Keel Group is an independent life insurance brokerage firm that creates and implements tax-efficient, multi-generational wealth accumulation and wealth transfer strategies for ultra-high net worth fa…
02
What call center agents earn in Richmond
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $30k–$38k |
| Mid level | $17–$22 | $36k–$45k |
| Senior | $20–$25 | $42k–$53k |
Adjusted for the Richmond market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
05
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
Ten quiet minutes a day
Applying for call center agent jobs in Richmond?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.