$65k - $100k
Overview Snap-on Sales Representative - Selling Direct to Industrial CorporationsSnap-on Inc. is more than the premier global tool and equipment manufacturer; we are a leading global innovator, manufacturer and marketer…
Customer Support · Pittsburgh, PA
Call Center Agent jobs in Pittsburgh, PA
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
146
Open roles today
$14–$25/hr
Typical pay range
$39k
Median, full-time
4
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open call center agent roles
12 shown of 146 · sorted by freshness
Overview Sales and promotion of SDI’s Flat Rolled Products. Responsibilities Regularly visit current and potential steel customers for soliciting orders. Discover and effectively communicate customer needs and expectatio…
Position Summary The Team The Sales Center of Excellence supports Deloitte businesses in identifying, nurturing, and closing sales... ...recruiting process, please direct your inquiries to the Global Call Center (GCC) at…
$122k - $240.5k
Help frame the purpose and desired outcomes of joint opportunity calls, recommend approaches that have worked in other accounts, and... ...services, and the broader Databricks marketplace.The TeamThe Sales Center of Exce…
$60k - $75k
Build Relationships. Grow a Territory. Create Your Success. The Cary Company is seeking an energetic and driven Territory Sales Representative to grow our business across Pennsylvania, West Virginia, and portions of Ohio…
Now Hiring: Dispatcher Pittsburgh Transportation Group | Pittsburgh, PA Pittsburgh Transportation Group is seeking a full-time Dispatcher to support our daily transportation operations. In this critical role, you will co…
What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to…
Role Overview We are seeking a high impact, growth orientated Senior IT Solution Sales Executive to drive enterprise consulting revenue growth across strategic accounts and new client acquisition. This individual will se…
, you will apply the learnings from the Cintas Sales Training Program. This includes putting into practice valuable skills in cold- calling, in-person sales, product demonstrations, negotiations, objection-handling, and…
experience is preferred. Comfort managing a high volume of emails, calls, quotes, orders, and competing priorities without losing... ...are unable or limited in your ability to use or access our career center and applica…
Our Pittsburgh client is expanding and seeks a senior representative for Healthcare Equipment Sales and Marketing. This person will promote and sell hospital and pharmacy organizational products and services to healthcar…
be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candi…
02
What call center agents earn in Pittsburgh
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $14–$18 | $29k–$37k |
| Mid level | $17–$21 | $35k–$44k |
| Senior | $20–$25 | $41k–$52k |
Adjusted for the Pittsburgh market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
05
Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
03
State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
05
Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
06
Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
Ten quiet minutes a day
Applying for call center agent jobs in Pittsburgh?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.