COMMERCIAL LITIGATION ASSOCIATE ATTORNEY - CLASS ACTIONClass Action Litigation Practice GroupLocation: Seattle, WAA prestigious AmLaw 100 firm is seeking a skilled and driven mid-level Associate Attorney to join its high…
Customer Support · Seattle, WA
Call Center Agent jobs in Seattle, WA
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
206
Open roles today
$18–$33/hr
Typical pay range
$51k
Median, full-time
10
Fresh in this list
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01
Open call center agent roles
12 shown of 206 · sorted by freshness
Program.Experience supporting classified research within a university, federal laboratory, Federally Funded Research and Development Center (FFRDC), University Affiliated Research Center (UARC), Intelligence Community, D…
Who we are About StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their rev…
considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at (***) ***-**** or send us an email or speak with your recr…
Agency: U.S. Army Corps of EngineersDepartment: Department of the ArmySub agency: Operations Division, Emergency Management BranchSalary: Starting at $100,602 Per year (GS 12)Dates: Open 09/22/2026 to 10/06/2026Schedule:…
DescriptionAt HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas t…
$204.4k - $258.4k
The application window is expected to close on: 10/01/2026Note: While this is a remote position, we are seeking candidates located in or willing to relocate to the Seattle Metro area in order to support customers onsite…
$31.39 - $54.9 per hour
for our customers. Amazon Web Services is growing our Cloud Sales Center (CSC) team to help more companies make the move to AWS. If you... ...output goals including: contacts sourced, leads qualified, customer calls comp…
$116.3k - $162.8k
differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the... ...invite you to have virtual interviews. What's important to call out is tha…
$122k - $240.5k
Help frame the purpose and desired outcomes of joint opportunity calls, recommend approaches that have worked in other accounts, and... ...services, and the broader Databricks marketplace.The TeamThe Sales Center of Exce…
includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello,... ...and qualifies sales leads through market research, cold calling and other lead…
As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to make each experience smooth and enjoyable by a…
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What call center agents earn in Seattle
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$23 | $38k–$48k |
| Mid level | $22–$27 | $45k–$56k |
| Senior | $25–$33 | $52k–$68k |
Adjusted for the Seattle market from national ranges.
03
What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
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Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
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Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
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Quality Analyst
04
Supervisor
05
Call Center Manager
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