Customer Support · Seattle, WA

Customer Service Representative jobs in Seattle, WA

Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.

667
Open roles today
$19–$35/hr
Typical pay range
$54k
Median, full-time
2
Fresh in this list

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01

Open customer service representative roles

12 shown of 667 · sorted by freshness

Customer Service Representative - CT

Mohawk Industries · Seattle, WA
$23.41 - $29.22 per hour

you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone…

Posted 6d ago
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Customer Service Representative (WFH)

Globe Life AIL - Lisa Russel · Renton, WA · Full-time

flexibility or work-life balance. We are currently seeking motivated, service- driven individuals to support both existing and prospective... ..., provide professional support, and help deliver exceptional customer exper…

Posted 6d ago
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$27.49 per hour

About the Role We are seeking a dedicated and compassionate Customer Service Representative to join our healthcare team. In this role, you will be the first point of contact for patients, members, and providers, working…

Posted 1w ago
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BioTech Sales Account Rep

Innovativ Pharma, Inc. · Seattle, WA · Full-time

These values help our Pharmaceutical Sales Representatives set goals based on our organization's... ...sell products to current and potential customers within a defined geography. Develop,... ...in particular with regard…

Posted 1w ago
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Customer Service Representative - Aqua Quip

Leslie's · Renton, WA · Full-time
$28 - $30 per hour

been trailblazers, pushing the boundaries in installation, service, repair, and maintenance within the industry. Our... ...selection of backyard accessories. Job Overview The Customer Service Representative provides exce…

Posted 1w ago
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Remote Customer Service Representative

Viajemos Solas pero en Grupo · Seattle, WA

We are seeking motivated and customer- focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling request…

Posted 1w ago
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Field Account Representative

Grainger Businesses · Seattle, WA
$59.5k - $89.3k

Working® by serving more than 4.6 million customers worldwide with maintenance, repair and... ...expertise. Known for its commitment to service and purpose-driven culture, the Company... ...Position Details The Field Acc…

Posted 2w ago
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Customer Service Representative

Accretive Technology Group · Seattle, WA · Full-time
$8 per hour

Accretive Technology Group | Customer Service Representative This role is fully onsite in Seattle, WA (downtown) We are currently hiring for swing and overnight shifts About Us: Accretive Technology Group is a forward-th…

Posted 1mo ago
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Customer Service. Representative

concentrix · Mountlake Terrace, WA
$35 per hour

Work and Improve People’s Lives Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary... ...work better, and it all starts with the Customer Service Representative. To help us co…

Posted 1mo ago
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02

What customer service representatives earn in Seattle

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $19–$24 $40k–$50k
Mid level $23–$29 $48k–$60k
Senior $27–$35 $56k–$72k

Adjusted for the Seattle market from national ranges.

03

What employers ask for

The skills these listings keep naming

Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

Tell me about a time you turned around an angry customer.

Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.

How do you handle a question you do not know the answer to?

Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.

How do you balance speed with quality when there is a queue?

Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.

Describe a time you went beyond policy limits, or chose not to.

Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.

How do you keep your composure after several difficult calls in a row?

Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.

What systems have you used, and how do you document a contact?

Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.

05

Resume tips that move the needle

For customer service representatives specifically — generic advice costs you here

01

Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.

02

Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.

03

Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.

04

List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.

05

Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.

06

Where this role goes

Typical progression

01 Customer Service Representative
02 Senior CSR / Escalations
03 Team Lead
04 Customer Service Manager
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