operational control. This role will work primarily to support the customer relationship with Amazon. We are seeking a Program... ...to ensure operational success, system effectiveness, and high service quality. You will…
Customer Support · Seattle, WA
Customer Service Representative jobs in Seattle, WA
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
401
Open roles today
$19–$35/hr
Typical pay range
$54k
Median, full-time
5
Fresh in this list
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01
Open customer service representative roles
12 shown of 401 · sorted by freshness
$22 - $24 per hour
Job Summary A busy call center team in Bellevue, WA is seeking a dependable Customer Service Representative for a full-time, onsite temp-to-hire opportunity. This role is a great fit for someone who enjoys helping people…
$112.88k - $179.48k
Escalates unresolved global billing or reporting issues to senior management to support timely resolution.Tracks team metrics, analyzes service- level trends, and implements solutions to maintain exceptional client servi…
Specialist Products Industry - Consumer Goods, Retail, Travel | Industrials, Automotive, Life SciencesAccenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building…
$116.3k - $162.8k
fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship.... ...partnership proposals, and lead commercial negotiations involving custom data…
their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for... ...To learn more about Zenoti visit: The Sales Development Representative at Zenoti genera…
retailers, chain accounts, and specialty beverage shops while representing Wilridge’s wines and brandies with professionalism and passion... ...Cell phone allowance Paid vacation after one full year of service Pre-approv…
a leading innovator in cloud ERP with customers located around the world. But don’t take... ...simplicity, freakishly friendly customer service, and making a difference in the world.... ...is seeking a Sales Development…
We are seeking motivated and customer- focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling request…
Position Title: Sales Development Representative (SDR) Location: Remote, USA This position... ...and SMBs. Being a next-gen cloud service provider, Cloudelligent helps businesses... ...diverse team of domain experts, and…
At Okta, we’re building the world’s identity platform — one that empowers people, protects data, and fuels digital innovation. Our customers (think: JetBlue, T-Mobile, Sonos, Zoom) trust us to help them stay secure, seam…
$14 - $15 per hour
business environment. Your day will fly-by working with excited customers ordering team uniforms that put smiles on their kids faces!!... ...Conduct company, competitor and target market research • Customer Service The i…
02
What customer service representatives earn in Seattle
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$24 | $40k–$50k |
| Mid level | $23–$29 | $48k–$60k |
| Senior | $27–$35 | $56k–$72k |
Adjusted for the Seattle market from national ranges.
03
What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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