```html EcoLube Recovery (ELR) is seeking a dedicated Customer Service Representative/ Dispatcher to join our team in Portland, Oregon. This pivotal role serves as the essential connection between businesses requiring en…
Customer Support · Portland, OR
Customer Service Representative jobs in Portland, OR
Customer service representatives answer questions, resolve complaints, and process orders and returns across phone, chat, and email, aiming to leave customers satisfied.
693
Open roles today
$17–$31/hr
Typical pay range
$47k
Median, full-time
3
Fresh in this list
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01
Open customer service representative roles
12 shown of 693 · sorted by freshness
UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a…
to the people who need them. We help customers gain insight and access to their markets... ...contract Pharmacy Support Call Center Representative to join our team. In this position, you... ...global provider of clinical…
: Customer Service Representative, Medicaid Let's do great things, together! Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we're focused on building a bet…
Job Title: Lead Generation Specialist - Custom Organization Products Company Overview: Closet Factory is the nations leading custom storage authority. We are a dynamic and rapidly growing company here in Oregon. We speci…
Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representa…
expand our market presence, we are hiring regional account sales representatives to develop new business within assigned territories. You’ll... ...operational efficiency, and want to grow with a fast-scaling digital serv…
$26.5 per hour
Customer Service Representative — Route Relief (Cover Routes & Customer Success) New System | Full-Time | Route-Based (Box Truck) | Portland, OR | $26.50/hr. At New System, we believe exceptional customer service is what…
$35 per hour
Trillium Meds Trillium Meds is a telehealth platform that connects customers with independent licensed providers and compounding pharmacies... ...to 4:30 PM Eastern Time Nice to Have Previous customer service experience…
$18 - $22 per hour
The Customer Service Representative at American Leak Detection of Oregon / SW Washington is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. T…
Do you enjoy working with customers over the phone and through written communication? Are... ...US), the Swagelok authorized sales and service center providing the highest quality... ...skilled and motivated Customer Ser…
operated print shop that takes pride in delivering high-quality printing services to our clients. We offer a range of products, from business cards and flyers to large-format banners and custom print projects. Our team i…
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What customer service representatives earn in Portland
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $17–$21 | $35k–$44k |
| Mid level | $20–$25 | $42k–$53k |
| Senior | $24–$31 | $50k–$64k |
Adjusted for the Portland market from national ranges.
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What employers ask for
The skills these listings keep naming
Clear written and spoken communicationDe-escalationCRM systems (Zendesk, Salesforce)Product knowledgeMultitasking across channelsEmpathy and patienceAccurate data entryProblem solving
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Tell me about a time you turned around an angry customer.
Structure it: let them vent, acknowledge the frustration, solve what you could, and say how the interaction ended. Keep the customer sympathetic in your telling.
How do you handle a question you do not know the answer to?
Show honesty plus ownership: say you will find out, set a realistic timeframe, and actually follow up. Never guess to sound confident.
How do you balance speed with quality when there is a queue?
Mention using templates and knowledge bases for common issues while slowing down for complex ones, and knowing which metrics matter for each.
Describe a time you went beyond policy limits, or chose not to.
Show judgment: when a small exception preserved a customer relationship, or when you held a line and explained it kindly. Escalation is a valid answer.
How do you keep your composure after several difficult calls in a row?
Be practical: a breath between contacts, not taking anger personally, and resetting for each customer who deserves a fresh start.
What systems have you used, and how do you document a contact?
Name your CRM tools and describe concise, complete notes so the next agent never asks the customer to repeat themselves.
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Resume tips that move the needle
For customer service representatives specifically — generic advice costs you here
01
Quantify your work: contacts handled per day, CSAT or QA scores, first-contact resolution rate, or average handle time.
02
Name the platforms you know, such as Zendesk, Salesforce Service Cloud, Freshdesk, or Intercom, and the channels you covered.
03
Show progression or trust signals, like training new hires, handling escalations, or being assigned VIP accounts.
04
List languages you support customers in; bilingual reps are consistently in demand and often earn a differential.
05
Tie your experience to the employer's industry where you can, for example insurance, e-commerce, or SaaS support.
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Where this role goes
Typical progression
01
Customer Service Representative
02
Senior CSR / Escalations
03
Team Lead
04
Customer Service Manager
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