bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management... ...Tolling Market Lead will be responsible for the growth and success of t…
Customer Support · Portland, OR
Customer Success Manager jobs in Portland, OR
Customer success managers own a book of accounts after the sale, driving product adoption, running business reviews, and protecting renewals and expansion revenue.
500
Open roles today
$29–$66/hr
Typical pay range
$91k
Median, full-time
12
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open customer success manager roles
12 shown of 500 · sorted by freshness
$190k - $220k
hiring a Women’s Health Strategic Account Manager (SAM) to join Natera! The Strategic... ...positive working relationships with all key customer segments, both internal and external.... ...genetics laboratory.At least 3…
$133.37k - $156.9k
a journey to do our best. Helping the customers and businesses we serve to make better... ...Technology, and vendor-supported platforms. The successful candidate will lead complex projects... ...stakeholder alignment, dr…
$80k - $150k
Customer Success $80k – $150k • 0.0% – 0.4% We’re building Reflow, a workforce and workflow intelligence platform that helps teams improve performance with a deep understanding of how we work. Partners get excited after…
technologist mindset, with the ability to conceptualize and develop custom tools, automations, and AI integrations to elevate our... ...Serve as a Product Owner for PLS-CADD software. This includes the management of PLS-…
$204.4k - $258.4k
Seattle Metro area in order to support customers onsite as needed.Meet the TeamCisco’s SMB... ...opportunities, improve forecast accuracy, and manage pipeline effectively. You will also... ...digital routes to market.Dem…
responsible for driving and achieving specific sales goals by managing the business relationship of strategic accounts for our OEM segment... ...gains, and maintaining the portfolio of solutions and customer satisfaction…
$85k - $90k
scratch, and closing new business, not just managing what's already there. You'll carry the... ...shows, industry events, and in-person customer engagements to build pipeline face-to-faceRevenue... ..., and forecast mana…
of our Water Business Group, you’ll help shape how communities manage water for generations to come. From delivering safe drinking water... ...and projects, assistance in implementing measures to drive successful project…
around the world. HDR is currently seeking a Data Center Project Manager to join one of the largest, fastest growing, and comprehensive... .... The ideal candidate should have a proven background in successfully deliveri…
ask ourselves: What is our impact on the world?Watch Our Story:' We have an exciting opportunity for a visionary Water Resources Management Leader to help shape the future of water resources in the Pacific Northwest and…
Jamie Benway with Robert Half is searchign for an experienced Asset Accounting Manager to join a leading service-focused organization in Portland, Oregon. This position plays a key role in overseeing core accounting acti…
02
What customer success managers earn in Portland
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $29–$38 | $61k–$79k |
| Mid level | $37–$50 | $77k–$105k |
| Senior | $48–$66 | $99k–$138k |
Adjusted for the Portland market from national ranges.
03
What employers ask for
The skills these listings keep naming
Account managementOnboarding and adoption planningRenewal and churn managementExecutive business reviewsCRM and CS platforms (Gainsight)Data-driven health scoringCross-functional coordinationCommercial conversationsEmpathy with accountability
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
Walk me through how you would run your book of business in the first 90 days.
Show a triage plan: segment accounts by renewal date and health, meet the at-risk ones first, and learn the product deeply. Structure beats enthusiasm.
Tell me about an account you saved from churning.
Name the warning signs, the root cause you uncovered, and the specific plan that turned it around. End with the renewal result and what you systematized.
How do you drive adoption when the customer's team ignores the product?
Go beyond training sessions: find the executive sponsor, tie usage to their stated business goal, and identify the workflow blocker honestly.
How do you handle expansion conversations without feeling like a salesperson?
Frame expansion as solving the next problem: it grows from demonstrated value. Describe partnering with sales and knowing when the account is not ready.
A customer demands a feature that is not on the roadmap. What do you do?
Show honest expectation-setting, digging into the underlying need, offering workarounds, and advocating internally with evidence rather than promises.
What metrics have you owned, and what were your results?
Come with numbers: gross and net revenue retention, NPS, adoption rates, or book size. Know what drove the number, not just the number.
Describe coordinating support, product, and sales around one difficult account.
Show that you were the quarterback: a single plan, clear owners, and one voice to the customer. Internal diplomacy is half this job.
05
Resume tips that move the needle
For customer success managers specifically — generic advice costs you here
01
Lead with retention numbers: gross revenue retention, net revenue retention, and the ARR or account count of your book.
02
Show expansion contribution, such as upsell revenue sourced or influenced, to signal commercial ability.
03
Name your tools: Gainsight, ChurnZero, Catalyst, or Totango, plus Salesforce or HubSpot fluency.
04
Specify your segment, for example enterprise with 15 accounts or SMB with 200, since motion differs completely.
05
Include one or two saved-account or adoption stories with concrete outcomes rather than listing responsibilities.
06
Where this role goes
Typical progression
01
Customer Success Associate
02
Customer Success Manager
03
Senior CSM
04
Team Lead / Manager of CS
05
VP of Customer Success
Ten quiet minutes a day
Applying for customer success manager jobs in Portland?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.