to the sustainability of our beautiful region through innovative recycling processes. Responsibilities Answer incoming telephone calls professionally and efficiently. Respond to service requests by gathering all necessar…
Customer Support · Portland, OR
Call Center Agent jobs in Portland, OR
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
297
Open roles today
$16–$28/hr
Typical pay range
$45k
Median, full-time
3
Fresh in this list
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01
Open call center agent roles
9 shown of 297 · sorted by freshness
needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment ass…
, you will apply the learnings from the Cintas Sales Training Program. This includes putting into practice valuable skills in cold- calling, in-person sales, product demonstrations, negotiations, objection-handling, and…
$20 per hour
Job Title: Inside Sales / Onboarding Team- Retail Master Data Analyst Location: Portland, OR Zip Code: 97232 Duration: 4 Months Pay Rate: $20/hr. Keyword's: #Portlandjobs; #InsideSalesjobs; Start Date: Immediate 'We prov…
$2,200 - $3,000 per week
Entry-Level Freight Dispatcher (Remote) – Earn $2,200 to $3,000 Weekly ($114,400–$156,000 Annually) We are hiring motivated individuals to join our logistics team as Freight Dispatchers. This is a remote position with st…
quality program(s). * Reviews, prepares, creates, and/or sends letters, reports, and forms. * Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required. * Other act…
Job Title: Lead Generation Specialist - Custom Organization Products Company Overview: Closet Factory is the nations leading custom storage authority. We are a dynamic and rapidly growing company here in Oregon. We speci…
$18.39 - $20.58 per hour
in customer service inquiries regarding contractual and administrative policies and applies excellent customer service when a phone call is needed to complete a COB claim. This is a FT WFH role. Pay Range $18.39 - $20.58…
$17.34 - $19.41 per hour
Let’s do great things, together! About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That s…
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What call center agents earn in Portland
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $16–$20 | $33k–$42k |
| Mid level | $19–$24 | $40k–$50k |
| Senior | $22–$28 | $46k–$59k |
Adjusted for the Portland market from national ranges.
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What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
04
Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
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Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
03
Quality Analyst
04
Supervisor
05
Call Center Manager
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