$190k - $220k
health sales team to develop and execute strategies to increase Natera testing in IDNs, large hospital systems and Academic Medical Centers. This role involves internal collaboration, leading without authority, and formi…
Customer Support · Portland, OR
Call Center Agent jobs in Portland, OR
Call center agents handle high volumes of inbound or outbound calls, following scripts and service standards to resolve issues, take orders, and log every interaction accurately.
164
Open roles today
$16–$28/hr
Typical pay range
$45k
Median, full-time
10
Fresh in this list
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01
Open call center agent roles
11 shown of 164 · sorted by freshness
$28.99 - $35.43 per hour
right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our... ...problem resolution.Preferred QualificationsCustomer service, call center, bankin…
$204.4k - $258.4k
The application window is expected to close on: 10/01/2026Note: While this is a remote position, we are seeking candidates located in or willing to relocate to the Seattle Metro area in order to support customers onsite…
As an Account Executive, you will be responsible for driving and achieving specific sales goals by managing the business relationship of strategic accounts for our OEM segment. You will be utilizing all resources to maxi…
$85k - $90k
Account Executive - ConstructionPosition OverviewWe're looking for a driven, activity-focused hunter to join our Construction sales team. This is an outbound-heavy role built for someone who thrives on prospecting, build…
Requisition Number: 236876 Job Description Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include deve…
$18.39 - $20.58 per hour
in customer service inquiries regarding contractual and administrative policies and applies excellent customer service when a phone call is needed to complete a COB claim. This is a FT WFH role Pay Range $18.39 - $20.58…
$230k - $260k
COMMERCIAL LITIGATION ASSOCIATE ATTORNEYLocation: Portland, ORA prestigious AmLaw 100 firm is seeking a skilled and driven Associate Attorney to join its highly-regarded Commercial Litigation Practice Group. This is an o…
Jamie Benway with Robert Half is searchign for an experienced Asset Accounting Manager to join a leading service-focused organization in Portland, Oregon. This position plays a key role in overseeing core accounting acti…
, you will apply the learnings from the Cintas Sales Training Program. This includes putting into practice valuable skills in cold- calling, in-person sales, product demonstrations, negotiations, objection-handling, and…
Job Title: Lead Generation Specialist - Custom Organization Products Company Overview: Closet Factory is the nations leading custom storage authority. We are a dynamic and rapidly growing company here in Oregon. We speci…
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What call center agents earn in Portland
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $16–$20 | $33k–$42k |
| Mid level | $19–$24 | $40k–$50k |
| Senior | $22–$28 | $46k–$59k |
Adjusted for the Portland market from national ranges.
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What employers ask for
The skills these listings keep naming
Phone etiquetteActive listeningScript adherence with judgmentFast, accurate data entryHandling metrics (AHT, QA)De-escalationResilience and consistencyCall center software (dialers, IVR)
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
How do you stay accurate and friendly on your fortieth call of the day?
Acknowledge the grind honestly, then give your reset habits: notes templates, a consistent greeting, and treating each caller as the first.
A caller is shouting before you finish your greeting. What do you do?
Describe letting them finish, keeping your tone level, acknowledging the problem, and moving to concrete steps. Mention your center's escalation point.
How do you handle performance metrics like handle time and QA scores?
Show that you understand the metrics as tools: where you have improved a number, and how you avoid gaming metrics at the customer's expense.
Tell me about following a script while still sounding human.
Explain treating the script as required content, not a monologue: hitting compliance points while matching the caller's pace and language.
What is your attendance and schedule flexibility like?
Answer plainly; adherence and reliability are core to the job. Mention any experience with shift bids, split shifts, or weekend coverage.
Have you done outbound or sales-adjacent calling? How do you handle rejection?
If yes, share numbers such as conversion or contacts per hour. Either way, show that a no does not carry into the next call.
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Resume tips that move the needle
For call center agents specifically — generic advice costs you here
01
Lead with your numbers: calls per day, average handle time, QA scores, adherence, or sales conversion where applicable.
02
Name the systems you have worked in, such as Five9, Genesys, NICE, or Avaya, plus the CRMs behind them.
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State the type of work explicitly: inbound support, outbound sales, collections, or blended, since centers hire for fit.
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Include attendance and tenure signals; a full year at one center with strong adherence is a real differentiator.
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Mention remote work readiness if relevant: quiet workspace, wired internet, and prior work-from-home call experience.
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Where this role goes
Typical progression
01
Call Center Agent
02
Senior Agent
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Quality Analyst
04
Supervisor
05
Call Center Manager
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