ROLE Surerus Murphy Joint Venture (SMJV) is seeking an IT Support Specialist to provide technical support for end users, operating systems, network protocols, and business applications. KEY RESPONSIBILITIES Technical Sup…
Engineering & IT
IT Support Specialist jobs
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
7,145
Open roles today
$19–$46/hr
Typical pay range
$65k
Median, full-time
6
Fresh in this list
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01
What it support specialists earn in the US
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$26 | $40k–$55k |
| Mid level | $26–$36 | $55k–$75k |
| Senior | $35–$46 | $72k–$95k |
National ranges. City pages adjust for the local market.
02
Open roles across the US
12 shown of 7,145 · sorted by freshness
primary duties will be to assist with the on-site Field Service support for the downtown team. This assignment will help support all of... ...programs, utilities, and hardware operations. Image, install and move IT- rela…
Description JOB SUMMARY The IT Support Specialist II is a key member of the IT support team, providing an elevated level of technical expertise to ensure the efficient operation of Aspire Public Schools' technology infra…
We are looking actively partnering with an Austin-based client to identify an IT support specialist II. This contract opportunity is ideal for someone who thrives in a predominantly Mac-based environment, enjoys solving…
Job-ID29306518Reference26-26034Salary$35.71 / hourRemote50% Remote Seeking an individual to perform a wide range of advanced system support duties in a support desk/applications/desktop/field environment. Candidate would…
Checkwriters is looking for an IT Support Specialist to work alongside our IT Director! We offer a competitive salary and benefits package, Paid Time Off, a comfortable, convenient, and state-of-the-art office, and compa…
$23.7 - $25.77 per hour
Position Title: IT Support Specialist I FLSA: Full-time, Non-Exempt (hourly) plus benefits Salary: $23.70 to 25.77 per hour (depending on experience) Schedule: Monday - Friday; 8:00 am to 4:30 pm Location: SDBB HQ – 3636…
IT Support Specialist is a remote review track for evaluating AI outputs across it support specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational ri…
batteries we already have. Position Summary: Redwood Materials is seeking an experienced & skilled individual to join the IT/OT Support team for our fast-growing and dynamic environment. The individual in this role will…
$70k - $80k
Position: IT Support Specialist Location: Chantilly, VA (onsite) Work Schedule: Monday – Friday (5 Days on Site) Assignment Type: Direct Hire Salary Range: $75k - $80k Benefits: This position may be eligible for medical,…
RLC, LLC is looking for a self-motivated IT Help Desk Support Technician to join our team. You'll be the front line for resolving employee tech issues—via tickets, phone, email, and in-person—while also taking on infrast…
$32 - $42 per hour
Are you an experienced IT professional looking for a high-impact, flexible opportunity in Austin, Texas? Lumenci is hiring a part-time, hybrid IT Support Specialist to lead our internal technical support, hardware provis…
03
What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
05
Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
01
Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
02
List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
03
Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
04
CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
05
Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
08
IT Support Specialist jobs by city
RemoteNew York, NYSan Francisco, CASan Jose, CALos Angeles, CASan Diego, CASacramento, CAFresno, CASeattle, WAPortland, ORDenver, COSalt Lake City, UTLas Vegas, NVPhoenix, AZTucson, AZAlbuquerque, NMBoston, MAPhiladelphia, PAPittsburgh, PAWashington, DCBaltimore, MDRichmond, VAChicago, ILColumbus, OHCleveland, OHCincinnati, OHDetroit, MIIndianapolis, INMilwaukee, WIMinneapolis, MNKansas City, MOSt. Louis, MOOmaha, NEHouston, TXDallas, TXFort Worth, TXAustin, TXSan Antonio, TXOklahoma City, OKAtlanta, GAMiami, FLTampa, FLOrlando, FLJacksonville, FLCharlotte, NCRaleigh, NCNashville, TNMemphis, TNLouisville, KYNew Orleans, LA
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