Roles/Responsibilities: # Image, install and move IT- related equipment. # Experience with hardware peripherals such as... ...platform for running web applications) # Second-level Service Desk support tickets, resolve ha…
Engineering & IT
IT Support Specialist jobs
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
11,101
Open roles today
$19–$46/hr
Typical pay range
$65k
Median, full-time
4
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01
What it support specialists earn in the US
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$26 | $40k–$55k |
| Mid level | $26–$36 | $55k–$75k |
| Senior | $35–$46 | $72k–$95k |
National ranges. City pages adjust for the local market.
02
Open roles across the US
12 shown of 11,101 · sorted by freshness
IT Support Specialist Location: Birmingham, Alabama — On-site Level: Entry-level Department: Information Technology Travel: Occasional travel between company locations, including overnight travel, may be required The Opp…
Position Overview MetroSys is seeking a customer-focused IT Support Specialist to provide onsite technical support for end users and office technology. This role is responsible for supporting desktop systems, Microsoft a…
Technology Support Specialist Help our people do their best work. At Kayser Automotive Group, we believe technology should make work... ...Support Specialist, you'll be the primary day-to-day IT resource supporting emplo…
We are seeking IT Support Specialists to work in a consulting environment for a variety of clients, primarily in the biotechnology industry. Currently hiring for full-time, onsite work only. You will be required to provi…
$18.62 per hour
Job Title: Information Technology Support Specialist FLSA Status: Non-Exempt Classification: Full-time Hours: This position will, at... ...coverage schedule, working alternating weekends to ensure consistent IT support.…
is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered... ...technology solutions. Responsibilities Work with the global IT Team to ens…
$55k - $80k
We are supporting our client on a search for an IT Support Specialist who will be the friendly, capable face of IT for a fully remote team. This is a hands-on seat where you will own the day-to-day help desk, drive SaaS…
Job Description Job Description Position Summary The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operat…
$80 - $90 per hour
IT Systems Support Specialist $80,000 - $90,000 Base Salary + Benefits Growing Wholesale Plant Nursery in San Juan Capistrano, CA! This rapidly growing California wholesale nursery is actively seeking an IT Systems Suppo…
$55k - $80k
This Opportunity Lerner Solutions is a leading IT Managed Service Provider delivering exceptional technology support and services to a portfolio of high-profile... ...Lerner Solutions is looking for an IT Support Special…
MicroTech Systems is looking for a Technical Support Specialist to join our team in our Boise, Idaho office. This person will provide technical... ...MSP experience preferred Four years minimum of related IT support expe…
03
What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
01
Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
02
List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
03
Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
05
Mention the environment scale (number of users or sites supported) to give your experience context.
06
Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
08
IT Support Specialist jobs by city
RemoteNew York, NYSan Francisco, CASan Jose, CALos Angeles, CASan Diego, CASacramento, CAFresno, CASeattle, WAPortland, ORDenver, COSalt Lake City, UTLas Vegas, NVPhoenix, AZTucson, AZAlbuquerque, NMBoston, MAPhiladelphia, PAPittsburgh, PAWashington, DCBaltimore, MDRichmond, VAChicago, ILColumbus, OHCleveland, OHCincinnati, OHDetroit, MIIndianapolis, INMilwaukee, WIMinneapolis, MNKansas City, MOSt. Louis, MOOmaha, NEHouston, TXDallas, TXFort Worth, TXAustin, TXSan Antonio, TXOklahoma City, OKAtlanta, GAMiami, FLTampa, FLOrlando, FLJacksonville, FLCharlotte, NCRaleigh, NCNashville, TNMemphis, TNLouisville, KYNew Orleans, LA
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