Engineering & IT · Houston, TX

IT Support Specialist jobs in Houston, TX

IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.

205
Open roles today
$19–$45/hr
Typical pay range
$64k
Median, full-time
2
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01

Open it support specialist roles

12 shown of 205 · sorted by freshness

Pharmacy IT Specialist

Houston Methodist · Bellaire, TX · Full-time

At Houston Methodist, the Pharmacy IT Specialist is responsible for providing and coordinating pharmaceutical care to the patients of Houston... ...of business processes as part of an operational team to support medium t…

Posted 2d ago
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Children's Miracle Network Specialist

Texas Children's Hospital · Houston, TX · Full-time

We are searching for a Children's Miracle Network Specialist - someone who works well in a fast-paced setting. In this position, you will be responsible for generating funds for Texas Children's Hospital by developing an…

Posted 1w ago
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IT Infrastructure Specialist

The Reserves Network Inc · Houston, TX
$40 per hour

Job Description Job Description IT Infrastructure Specialist | $40.00 per hr. | Monday – Friday, |8:00 am – 5:00 pm /3- month Contract / 77... ...Monday – Friday, 80:00 AM – 5:00 PM Contract opportunity supporting Housto…

Posted 2w ago
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Network Administrator

Venus Aerospace · Houston, TX

at Venus Aerospace, you will play a key role in maintaining and supporting the enterprise network infrastructure that powers our engineering... ..., and business operations. Working closely with other IT professionals, y…

Posted 3w ago
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IT Network Administrator

Foxconn Industrial Internet - FII · Houston, TX · Full-time

maintaining large-scale computer systems, the ability to project manage, and excellent troubleshooting skills. Ultimately, a top-level IT engineer can design and maintain a dynamic and stable system to perfectly meet the…

Posted 4w ago
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SCADA Network Specialist

Vestas · Houston, TX · Full-time

which is tasked with the deployment and support of Wind Power Plant SCADA and control systems... ...• Project Management, Technical Lead or Specialist • Technical contract writing or support... ...BEWARE - RECRUITMENT FR…

Posted 1mo ago
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IT/OT Specialist

Panelmatic · Houston, TX

business has sufficiently grown over the years to support expansion for our clients. We have produced... ...efficiently. Job Summary: The IT/OT Integration Specialist serves as the bridge between Information Technology (…

Posted 2mo ago
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IT Operations Systems Specialist

Benchmark Insurance Group & Rise Group · Houston, TX

collaborative and rewarding work environment! About the Role Were looking for an IT Systems Specialist to take full ownership of IT setup, access management, and ongoing employee support. This role ensures a seamless onb…

Posted 2mo ago
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Senior Network Administrator

Foxconn Industrial Internet - FII · Houston, TX · Full-time

service providers (ISPs), and core hardware vendors (Cisco, Fortinet, Palo Alto). Lead negotiations for service contracts, technical support agreements, and hardware procurements. ● Mentorship & Knowledge Transfer: Provi…

Posted 2mo ago
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Purchasing Agent-IT Contract Specialist

CITGO Petroleum Corporation · Houston, TX

resource. Our core values are Safety, Integrity, Respect, Accountability, and Care. Job Summary Provide specialized IT procurement support for all assigned locations in accordance with Company policies, procedures and go…

Posted 4mo ago
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02

What it support specialists earn in Houston

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $19–$26 $39k–$54k
Mid level $26–$36 $54k–$74k
Senior $34–$45 $71k–$93k

Adjusted for the Houston market from national ranges.

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What employers ask for

The skills these listings keep naming

Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

A user says their computer is slow. Walk me through your troubleshooting.

Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.

How do you explain a technical fix to a frustrated non-technical user?

Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.

How do you prioritize when multiple tickets come in at once?

Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.

What do you do when you cannot solve an issue yourself?

Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.

A user asks you to bypass a security policy to work faster. What do you say?

Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.

How do you keep track of recurring issues?

Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.

05

Resume tips that move the needle

For it support specialists specifically — generic advice costs you here

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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.

02

List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.

03

Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.

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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.

05

Mention the environment scale (number of users or sites supported) to give your experience context.

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Where this role goes

Typical progression

01 Help Desk Technician
02 IT Support Specialist
03 Senior IT Support Specialist
04 Systems Administrator
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