$68k - $108k
Provide onsite and remote end-user technical support for office-based staff using laptops,... ...Contribute to local, regional, and global IT projects, including technology... ...Office 365 More: We are seeking an IT Spe…
Engineering & IT · Houston, TX
IT Support Specialist jobs in Houston, TX
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
159
Open roles today
$19–$45/hr
Typical pay range
$64k
Median, full-time
5
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01
Open it support specialist roles
12 shown of 159 · sorted by freshness
Netsync Network Solutions is a leading provider of network and IT solutions, dedicated to helping businesses achieve their technology... ...of experts is committed to delivering top-tier services and support, ensuring ou…
IT Systems & Support AdministratorJob DetailsDepartment: G&A IT | Reports To: Senior Director - Internal IMS | Status: ExemptWorksite Location: Houston, Texas (On-Site) | Travel: 5% Domestic | Reviewed: Sep 15, 2026Summa…
$44k - $54k
Computer Support Specialist Employment Type: Full-Time, Permanent Work Arrangement: Onsite Experience Required: 0-2 years... ...Requirements & Qualifications ~ Associate's degree in IT or related field, or equivalent exp…
client is located in Downtown Houston and looking to add an IT Sourcing Specialist to their team for a 6 month contract with possible... ...communicate to vendors and negotiate pricing with those vendors to support the R…
deployment, configuration, customization, integration, and technical support of Hatch's integrated project engineering design tool suite.... ...requirements for Digital Project Delivery (DPD) and provides specialist supp…
Title: UABOS Spain: Desktop Support Technician (AN) Belong, Connect, Grow, with KBR! Program Summary KBR supports the operational... ...systems and end-user devices. Support NIPRNet and base-level IT infrastructure while…
IT Systems Administrator Department: Information Technology (IT) FLSA Classification: Exempt Employee Type : FT/12-mo... ...seeks an experienced, service-oriented IT Systems Administrator to support the technology needs…
and operational reliability of enterprise network infrastructure supporting KBR operations. You will provide advanced technical... ...systems and operational activities. Collaborate with related IT teams, service provide…
About the Role Life Cycle Power is seeking a Field IT Technician who thrives in hands-on, high-impact work supporting critical communications and IT systems at our remote operational sites across West Texas, New Mexico,…
PM – 7 AM (Monday through Sunday) We are hiring an entry-level IT Technician who is ready to begin or advance their career in a... ...and collaborative environment. This position is our first line of support and will han…
seeking a highly skilled and detail‑oriented Network Administrator to support, maintain, and evolve the company’s network infrastructure... ...security platforms, and the ability to collaborate effectively across IT, sec…
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What it support specialists earn in Houston
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$26 | $39k–$54k |
| Mid level | $26–$36 | $54k–$74k |
| Senior | $34–$45 | $71k–$93k |
Adjusted for the Houston market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
02
List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
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