collaborative, trusting and thought-provoking environment, one that encourages diversity of thoughtful and creative solutions; one that supports experimentation with a fall forward culture. All you'll need for success Mi…
Engineering & IT · Fort Worth, TX
IT Support Specialist jobs in Fort Worth, TX
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
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$19–$44/hr
Typical pay range
$63k
Median, full-time
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Open it support specialist roles
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Administrator is responsible for the administration, configuration, support, enhancement, and optimization of Oracle Cloud EPM applications. This position works closely with Finance, Budget, IT, and business stakeholders…
deployment, management, and maintenance of software applications that support business processes and user needs while ensuring reliability,... ...hands-on technical leadership Partners with Business and IT leadership to…
used for product testing and design verification. They also may support the test development of the test equipment and processes to... ...Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engine…
$25 - $28 per hour
Job Title: Banking Client Support Specialist Industry: Financial Services / Banking Operations Location (city, state): Fort Worth, TX Assignment Type: Contract-to-Hire (6-month conversion opportunity) Pay: $25.00-$28.00…
: The Operations Support Specialist serves as the liaison between the various Operations groups and the ISV Sales Team and Partners. Attends ISV meetings and trainings with the purpose of documenting and distributing rel…
$80k - $100k
Everlight Solar is seeking a highly skilled Salesforce Administrator who will design and code functional programs and applications, producing fully functional software applications according to requirements. As a Salesfo…
One Federal Solution is seeking a Mission Support Specialist to provide administrative, analytical, and program support services for a Government Client. The successful candidate will support mission-critical initiatives…
$70k - $90k
Annually Work Schedule: Monday – Friday, standard business hours with participation in an on-call rotation and occasional after-hours support as needed. Benefits: This position is eligible for medical, dental, vision, an…
Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support, resolving inquiries, c…
CS Aircraft Support Manager in GAC Texas RO Unique Skills: Seeking a motivated and experienced Leader for our Landing Gear & Hydraulic Repair Operations. Proven Leader with experience in managing teams with focus on Safe…
Recovery Support Peer Specialist –(JPS PATH Program) Fort Worth, Tx Position Summary: The Recovery Support Peer Specialist (RSPS) provides peer-based recovery support services to individuals referred through the JPS Prev…
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What it support specialists earn in Fort Worth
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$25 | $39k–$53k |
| Mid level | $25–$35 | $53k–$73k |
| Senior | $34–$44 | $70k–$92k |
Adjusted for the Fort Worth market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
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Help Desk Technician
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IT Support Specialist
03
Senior IT Support Specialist
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Systems Administrator
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