Agency: Bureau of Prisons/Federal Prison SystemDepartment: Department of JusticeSalary: Starting at $115,711 Per year (GS 13)Dates: Open 09/23/2026 to 09/30/2026Schedule: Full-timeWork type: PermanentRelocation: FalsePos…
Engineering & IT · Fort Worth, TX
IT Support Specialist jobs in Fort Worth, TX
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
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$19–$44/hr
Typical pay range
$63k
Median, full-time
7
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Open it support specialist roles
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technical requirements of products Collaborates with Business and IT leadership to execute and communicate organization’s technical... ...communication between engineering squads and IT leadership, and support clear adhe…
Lab Support Engineer Bedford, MA/Novato, CA Fulltime, Onsite Must Have Technical/Functional Skills Lab System Deployment and Systems Management knowledge, Knowledge in handling GxP environment, JAMF, Windows 11, Windows…
$19.75 per hour
4x10 About the Opportunity: This role focuses on providing technical support to employees by setting up, maintaining, and troubleshooting computers, software, network equipment, and other IT devices. You would be respons…
this role:Wells Fargo is seeking a Senior Supervisory Control Specialist to join our Client Relationship Group within Wealth and Investment... ..., or any other legally protected characteristic.Employees support our focu…
company and within our communities, we constantly ask ourselves: What is our impact on the world?Watch Our Story:' Independently support enterprise connectivity services across office LAN/WAN, branch connectivity, wirele…
$24.32 - $36.49 per hour
national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours…
$30 - $32.7 per hour
Esters Blvd Division: Air & Sea Job Posting Title: Junior IT Specialist Time Type: Full Time To strengthen our Regional IT... ...team, we are looking for a motivated individual to help with IT support in the Dallas TX ar…
Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support, resolving inquiries, c…
used for product testing and design verification. They also may support the test development of the test equipment and processes to... ...Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engine…
$28 - $30 per hour
Job Title: Operations Support Specialist Industry: Financial Services Location (city, state): Fort Worth, TX Assignment Type: Contract-to-Hire, 6-month conversion period Pay: $28.00 to $30.00 per hour Work Schedule: Mond…
Administrator is responsible for the administration, configuration, support, enhancement, and optimization of Oracle Cloud EPM applications. This position works closely with Finance, Budget, IT, and business stakeholders…
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What it support specialists earn in Fort Worth
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$25 | $39k–$53k |
| Mid level | $25–$35 | $53k–$73k |
| Senior | $34–$44 | $70k–$92k |
Adjusted for the Fort Worth market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
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