$61.2k - $91.8k
their teammates. ABOUT THE ROLE: Our IT Services team is the backbone of our operational... ...We are seeking a skilled and helpful IT specialist to join our IT services team. This role... ...with occasional on-call or a…
Engineering & IT · Memphis, TN
IT Support Specialist jobs in Memphis, TN
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
45
Open roles today
$17–$40/hr
Typical pay range
$57k
Median, full-time
3
Fresh in this list
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01
Open it support specialist roles
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candidates who need to relocate to meet this requirement. What We're Looking for: We are seeking an IT professional with a strong foundation in service desk or desktop support who is ready for the next step. In this role…
$85k - $95k
Compensation: $85,000-95,000 + Full Benefits Reports to: IT Manager BBSI is partnering with a well-established distribution... ...exciting opportunity for a hands-on IT professional who enjoys supporting both business sy…
$80k - $100k
Everlight Solar is seeking a highly skilled Salesforce Administrator who will design and code functional programs and applications, producing fully functional software applications according to requirements. As a Salesfo…
$90k - $100k
collaborating with internal stakeholders and Yardi representatives to support business operations, implement system enhancements, and maintain... ...Serve as the primary liaison between Yardi Support, internal IT, and bu…
$55k - $65k
organization delivers comprehensive business solutions with a strong focus on client success. This opportunity is for a Level 2 IT Support Technician to provide remote and on-site technical support across a diverse clien…
hybrid position if candidate lives near/in Memphis or Irving Hybrid= 1 day a week in the office Primary Purpose: To manage, support and service project assignments through completion; to administer procedures and process…
and overall performance. Essential Functions and Responsibilities: Collaborate with stakeholders, including business leaders, IT teams, and end-users, to understand their digital communication needs and objectives. Trans…
) and transformation using dbtLabs Understanding of batch and near real-time data integration patterns Ability to design and support scalable cloud data architecture Experience with Git, CI/CD, and Azure DevOps within da…
Job Description Job Description Description: SUMMARY OF POSITION: The IT Systems & Knowledge Specialist delivers technical support and operational systems assistance by troubleshooting hardware, software, endpoint, and n…
$78.88k - $108.5k
Overview : Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global... ...industry. As a key affiliate, we provide cutting-edge IT services and support to top br…
position in either Searcy, AR or Memphis with trips to Searcy. Summary for Network Administrator : The Network Administrator supports the health and operation of the network (hardware and software), computers, printers a…
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What it support specialists earn in Memphis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $17–$23 | $35k–$48k |
| Mid level | $23–$32 | $48k–$66k |
| Senior | $30–$40 | $63k–$84k |
Adjusted for the Memphis market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
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