$15 - $17 per hour
vulnerable people in our community, Wellspring is a pillar of hope. We support adults in building healthy & hopeful lives through behavioral... ...employees say about Wellspring... In-Home Support Specialist Wellspri…
Engineering & IT · Louisville, KY
IT Support Specialist jobs in Louisville, KY
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
40
Open roles today
$17–$41/hr
Typical pay range
$59k
Median, full-time
5
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open it support specialist roles
11 shown of 40 · sorted by freshness
our staff and management. Position Summary: The Patient Support Team Member is responsible for answering incoming calls and responding... .... Job Duties & Responsibilities: Along with a team of Specialists, answers a hi…
- Provide construction oversight through installation. - Support commissioning, startup, and inter-system integration testing.... ...location in your email message. . #M1 #LI-DP1 . Ref: #404- IT Pittsburgh System One, an…
Payment Operations Support Specialist Class Act Federal Credit UnionLOUISVILLE, KY Apply At Class Act Federal Credit Union, we’re more than just a financial institution — we’re a community. Since 1954, we’ve proudly oper…
$13.99 - $23.8 per hour
I provides basic level monitoring, processing, troubleshooting, support, and escalation for operating equipment in a 24/365 technical environment... ...established SLA performance requirements. Adheres to IT best practic…
OverviewMaintains a clear, end-to-end operational picture of the IT ecosystem supporting the Louisville production facility. Serves as the primary hands-on IT lead for plant troubleshooting, incident management, shop-flo…
$80k - $100k
Everlight Solar is seeking a highly skilled Salesforce Administrator who will design and code functional programs and applications, producing fully functional software applications according to requirements. As a Salesfo…
solutions, helping businesses thrive for over 25 years. From managed IT and print solutions to networking, security, and unified... ...verbal and written communication skills, and a proactive approach to supporting clien…
$95k - $125k
people, improving processes, and delivering exceptional customer support? We're looking for a Service Desk Manager to lead a high-... ...a leading technology solutions provider specialising in managed IT services, cybers…
$15 - $18 per hour
vulnerable people in our community, Wellspring is a pillar of hope. We support adults in building healthy & hopeful lives through behavioral... ...about working at Wellspring... Wellspring Peer Support Specialist Summary…
centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded... ...standards, functionality, and accuracy. Collaborate with the IT and cybersecur…
02
What it support specialists earn in Louisville
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $17–$24 | $36k–$50k |
| Mid level | $24–$33 | $50k–$68k |
| Senior | $32–$41 | $66k–$86k |
Adjusted for the Louisville market from national ranges.
03
What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
05
Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
01
Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
02
List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
03
Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
04
CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
05
Mention the environment scale (number of users or sites supported) to give your experience context.
06
Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
Ten quiet minutes a day
Applying for it support specialist jobs in Louisville?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.