and interpersonal skills Responsibilities: Install and support PC hardware, operating systems, and software applications... ...are committed to our employees and are seeking to welcome an IT Support Specialist to our tea…
IT Support Specialist jobs in Columbus, OH
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
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Open it support specialist roles
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IT & Network Specialist position within healthcare corporation in the Short North area with a standard Monday-Friday, 8:00 a.m.-5:00 p.m. schedule on site. Occasional on-call duties may apply. This position is classified…
Troubleshooting Active Directory AD issues 4. Excellent scripting skills (Example: shell scripts, PowerShell, Javascript) 5. Ability to support the automation environment including troubleshooting vRA and vRO issue 6. De…
Seva Dental Team is looking for a full-time Sr. IT Support Specialist based in Grove City, OH. This is a hands-on hybrid role responsible for day-to-day IT support for Seva’s dental practices, with a primary focus on sup…
IT Systems Specialist Posted On Aug 08, 2026 Location Columbus ,Ohio Salary $70,000-$75,000 Status Full Time Job ID 29285... .... As an Information Technology Specialist, you will join a supportive, friendly, and down-to…
The Network Specialist will assist in installing, configuring, and... ...performance and troubleshooting issues. They will support network security measures, collaborate with... ...technical support to end-users and othe…
troubleshoot, and upgrade hardware, software, and networks to ensure efficient operations across all offices Provide technical support and resolve IT issues for staff members, including troubleshooting desktop computers,…
that make a difference. There is a future for you here to support highly visible and strategic programs at SIS! If you love... ...you! Stellar Innovations & Solutions Inc . is seeking an IT Support Specialist to join our…
Job Description Job Description Sr. IT Lifecycle & Support Specialist Department: Enterprise Service Desk Reports To: Manager, IT Service Delivery P osition Summary: The Senior IT Lifecycle & Support Specialist is a hybr…
innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The IT Support Specialist I serves as the first point of contact for end-user technical support across Gi…
sponsorship available Position Overview We are seeking a highly skilled Senior Windows Systems & Active Directory Administrator to support and lead enterprise infrastructure operations within a large, complex environment…
What it support specialists earn in Columbus
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$25 | $38k–$52k |
| Mid level | $25–$34 | $52k–$71k |
| Senior | $33–$43 | $68k–$90k |
Adjusted for the Columbus market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
Mention the environment scale (number of users or sites supported) to give your experience context.
Where this role goes
Typical progression
Applying for it support specialist jobs in Columbus?
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