$72k - $112k
Salary: $72,000 - 112,000 per year Requirements: ~1–2 years of experience in IT support, help desk, or infrastructure support ~ Basic Linux command-line skills, including SSH, navigating directories, viewing logs, and ru…
Engineering & IT · Indianapolis, IN
IT Support Specialist jobs in Indianapolis, IN
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
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Open roles today
$18–$42/hr
Typical pay range
$60k
Median, full-time
6
Fresh in this list
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Open it support specialist roles
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Opportunity: GSC is looking for a DELMIAWorks Pre-Sales & Technical Support Engineer to become a key technical resource supporting both... ...with manufacturers, sales professionals, engineers, technical specialists, and…
provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Job Title: Customer Support Engineer Duration: 12 Months Location: Indianapolis, IN 46225 Job Type: Temporar…
documentation, such as network and closets diagrams. Ensure that all network designs and deployments are fully documented and supportable by the Service Team. Mentor team members on technical issues. Qualifications Some…
$25.66 - $34.72 per hour
organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Indianapolis, Indiana (US-IN),... ...Work is regularly reviewed by a more senior level technical specialist. Reviews, tro…
We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional service in a r…
$22 per hour
Overview SRAM is looking for a Rider Support Technical Support Representative to provide sales and technical assistance to SRAM riders. Responsibilities Provide technical product support and advice to customers Demonstra…
difference. People join us to make one. Job Description To support our continued growth and help solve our clients’ most... ...streamline administration, reporting, deployment, or remediation. IT service management: Inci…
delivering solutions that drive business success. About the Role We are seeking a SQL Server Database Administrator (DBA) to support and maintain mission-critical Microsoft SQL Server environments. This role is ideal for…
sustainability. Through our Bottleless Nation Charitable Foundation, we support initiatives that reduce plastic waste, promote environmental... ...to support, secure, and improve our cloud-centered IT environment. Positi…
, NPC volunteers, campus partners and member organizations in support of NPC’s mission. Descriptions for both positions can be found... ...June 19 will receive priority review. Panhellenic Support Specialist – Growth The…
Ability to physically manage and restrain clients when necessary, including ability to assist in lifting, maneuvering, and physically supporting individuals up to 200 pounds; ability to lift up to 35 pounds. Ability to w…
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What it support specialists earn in Indianapolis
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$25 | $37k–$51k |
| Mid level | $25–$34 | $51k–$70k |
| Senior | $32–$42 | $67k–$88k |
Adjusted for the Indianapolis market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
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IT Support Specialist
03
Senior IT Support Specialist
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Systems Administrator
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