$38.5k - $45k
Technology Solutions was founded in 2010, but we have been in the IT industry for over 40 years. We are a fast-growing company that... ...employees on various IT devices and systems that other companies don’t support. Ou…
Engineering & IT · Cincinnati, OH
IT Support Specialist jobs in Cincinnati, OH
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
47
Open roles today
$18–$42/hr
Typical pay range
$60k
Median, full-time
3
Fresh in this list
No email, no resume, no sign-up. Save any listing below and you start anonymously.
You're signed in. Saving a listing drops it straight into your pipeline.
01
Open it support specialist roles
11 shown of 47 · sorted by freshness
$125k - $135k
Health Information Technology Specialist Do you have a passion for harnessing technology... ...Health Information Technology Specialists to support an IQVIA pharmaceutical client... ...-user experience In addition, the H…
Current UC employees must apply internally via SuccessFactors Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Hom…
hours per week), in the Donor Services Division. The intended candidates will operate CDL required vehicles, process blood donors, and support all activities of the Hoxworth Blood Center Mobile Operations. This position…
$865 - $1,195 per week
Transportation Support Coordinator (Remote) — $865–$1,195 per week Position Summary The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving wi…
innovative products for Military applications. Work spans early science and technology programs through New Product Introduction (NPI) supporting next generation aviation products. The focus of this role will be the NPI…
UFG, Inc. Business Advisor Field Support Specialist - Signarama Are you a problem-solver, people-person, and road warrior rolled into... ...headquarters in West Palm Beach, FL is more than just an office- it' s a hub of…
are key contributors to UC’s success. Primary Duties IT Co-op Technician Opportunity – UC DTS College of Arts & Sciences... ...Troubleshooting end-user issues (Windows & Mac) Mobile device support (Android, iOS) Familiar…
$73.15k - $174k
, OH About the job you're considering The LabVantage LIMS Support Engineer provides technical and functional support, configuration... ...Your Skills and Experience We are looking for Bachelor’s in IT, Pharma, Chemistry,…
$152k - $253k
decisions. Presents results with alternatives and scenarios. Creates new tools and methods for gaining data and driving clarity. Supports the team to drive through ambiguity. Communication - Creates stories and utilizes…
Uncommon Promise”. If we don’t uphold our end of the bargain, we’ll do our best to make it right. We’re seeking a Content Support Specialist for our Furniture & Rugs department. In this vital role, you will be the backbo…
02
What it support specialists earn in Cincinnati
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$25 | $37k–$51k |
| Mid level | $25–$34 | $51k–$70k |
| Senior | $32–$42 | $67k–$88k |
Adjusted for the Cincinnati market from national ranges.
03
What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
05
Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
01
Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
02
List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
03
Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
04
CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
05
Mention the environment scale (number of users or sites supported) to give your experience context.
06
Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
Ten quiet minutes a day
Applying for it support specialist jobs in Cincinnati?
Robbi carries this page into your first day: your role, your city, your shift preference. Then it hands you a few small things each morning and keeps the pipeline honest.
Save what looks right here, then let Robbi hand you a few small things each morning and keep the follow-ups honest.
Start with this search
No email, no resume, no sign-up.
Open your tracker
Everything you saved is already there.