Logical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultants/Network Administrators/Help... .... Identify problems, troubleshoot, and provide miscellaneous support. • Consult w…
Engineering & IT · Nashville, TN
IT Support Specialist jobs in Nashville, TN
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
67
Open roles today
$19–$46/hr
Typical pay range
$65k
Median, full-time
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01
Open it support specialist roles
12 shown of 67 · sorted by freshness
$51.9k - $132.4k
Salary: $51,900 - 132,400 per year Requirements: Strong ability to provide technical support for assigned Oracle products, including troubleshooting and resolving moderately complex issues Experience fielding customer in…
$142k - $194k
Salary: $142,000 - 194,000 per year Requirements: We need 8 years of experience in customer support, technical support, or a related field. Alternatively, we accept a bachelors degree in Business, Finance, Computer Scien…
the status quo. EvidenceCare is a unique clinical decision support system (CDSS) because of its EHR-integrated platform that optimizes... ...Summary: We are looking for a quality and support specialist who can help us en…
$142k - $194k
Salary: $142,000 - 194,000 per year Requirements: We are looking for someone with 3+ years of experience in customer support, technical support, IT services, or the healthcare sector. We require a bachelors degree in Inf…
$18 per hour
Difference Every Day Are you compassionate, patient, and passionate about helping others succeed? Join our team as a Behavior Support Specialist , where you'll play a vital role in empowering individuals with intellectua…
KIPP Network, which educates 100,000+ students nationwide and supports students from Pre-Kindergarten through college, career and beyond... ...Description Position Overview: The Behavior Support Specialist will lead supp…
Job Summary Disability Rights Tennessee (DRT) seeks a Beneficiary Support Specialist to help TennCare members understand their rights, benefits, and available services. The Specialist assists with questions, complaints,…
$40 per hour
**Job Description:** We are a US-based software development team looking for a web developer with strong communication skills to join client calls and interviews. This is not a coding role. You will not write production…
$52k - $60k
5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling... ...Essential Duties and Responsibilities: The Family Support Specialist: ~Carries a…
$18 per hour
Job Summary Resident Support Specialist Weekend Position Summery- Male Only Dismas House is a residential reentry program for men returning to the community from state and private prisons and county jails in Tennessee. D…
Job Summary Position Summary The Family Support Specialist creates and facilitates trauma-informed activities for children of all ages during their stay in the Weaver Domestic Violence Shelter. This role will have a high…
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What it support specialists earn in Nashville
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$26 | $40k–$55k |
| Mid level | $26–$36 | $55k–$75k |
| Senior | $35–$46 | $72k–$95k |
National ranges — pay in Nashville typically tracks these.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
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IT Support Specialist
03
Senior IT Support Specialist
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Systems Administrator
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