$40 - $50 per hour
involves documenting maintenance activities and inspection results in the CMMS, assisting with troubleshooting power interruptions, and supporting the continuous improvement of the facility's electrical infrastructure. J…
Engineering & IT · Detroit, MI
IT Support Specialist jobs in Detroit, MI
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
49
Open roles today
$18–$42/hr
Typical pay range
$60k
Median, full-time
6
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01
Open it support specialist roles
12 shown of 49 · sorted by freshness
$72k - $112k
a related field. At least 3 years of experience managing SAP projects, including implementation, upgrade, or support work, and 6 years of experience in IT. At least 3 years of program management experience. Expert-level,…
3DX PLM Support Engineer (L2/L3 Support) Dearborn, MI - onsite No OT #3DX PLM # Catia # Delmia 3DX PLM Support... ...Science, Information Technology, or related field. ~8-10 years of IT experience with at least 5+ years…
$85.39k - $116.98k
(SSG) is seeking a talented Senior Application/Infrastructure Support Engineer Location: Remote Department: Veterans Affairs (... ...Implement continuous improvement methodology through the use of IT systems or procedure…
per week, Monday through Friday, 8:00 a.m.–4:30 p.m.; after-hours support and on-call rotation required Engagement: Initial six-month... ...is preferred. Experience using an enterprise ticketing or IT service-management…
leads, facilitate discussion on technical risk analysis and mitigation, preliminary routing and design and bill-of-material takeoff support. Offer value engineering and constructability solutions.Lead HDR scope, schedule…
delivering innovative and reliable technology solutions. Our IT Service team plays a crucial role in ensuring our clients have... ...they need to succeed. Applied Innovation is seeking a Tier 1 IT Support Specialist to j…
$125.3k - $250.6k
premises, cloud, and hybrid infrastructures, aligning with customer IT strategies and Siemens best practices. Core Responsibilities... .... Administer Oracle and Microsoft SQL Server databases supporting Teamcenter. Anal…
this, you will work with all the stakeholders, from architects and Backend Leads to customers, understanding their requirements and supporting them, guiding the team to the solution platform. ~ Experience architecting ra…
delivering innovative and reliable technology solutions. Our IT Service team plays a crucial role in ensuring our clients have... ...they need to succeed. Applied Innovation is seeking a Tier 2 IT Support Specialist to j…
multipurpose environment? If you do then the General Behavioral Health (GBH) department is the place for you! The Youth Peer Specialist (YPSS) will act as a support and resource for youth with serious emotional disturban…
Job Title: Peer Support Specialist Job Status: Full-time Functional areas/departments where this position may be located: ~Community Health and Research Center Job Summary: Under general supervision, the Peer Support Coa…
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What it support specialists earn in Detroit
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$25 | $37k–$51k |
| Mid level | $25–$34 | $51k–$70k |
| Senior | $32–$42 | $67k–$88k |
Adjusted for the Detroit market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
04
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
01
Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
02
List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
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