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Engineering & IT · San Antonio, TX
IT Support Specialist jobs in San Antonio, TX
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
77
Open roles today
$18–$42/hr
Typical pay range
$60k
Median, full-time
3
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01
Open it support specialist roles
12 shown of 77 · sorted by freshness
$67.96 per hour
seeking a Senior AWS Cloud Systems Operations Administrator to support the administration, maintenance, security, and optimization of... ...substitute for two years of experience. Minimum 10 years of IT systems administr…
Desk Technician IV and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you... ...phone, email, chat, or ticketing systems. ● Log and track support requests using…
ASP Web Solutions is searching for a fulltime remote Sr. System Administrator to support an Air Force Medical Command (AFMEDCOM) requirement involving the Defense Medical Logistics Standard Support (DMLSS) system. This i…
$110k - $190k
_______________________________ Responsibilities: Provide implementation, troubleshooting, maintenance, and operational support for IT systems. Provide Tier 1 and Tier 2 support, including problem identification, diagnos…
Technical Support - Inverter and Energy Storage Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improv…
before applying. While this position offers a great entry point into IT networking, it is highly demanding. We emphasize the importance... ...minimal breaks. Availability: After device cutover, day-1 support may be requi…
$80k - $100k
Everlight Solar is seeking a highly skilled Salesforce Administrator who will design and code functional programs and applications, producing fully functional software applications according to requirements. As a Salesfo…
IT Support Specialist I Job Summary The IT Support Specialist I provide on-site and remote support for application and hardware issues Duties And Responsibilities Routinely travels between various sites to support workst…
Mission. Shape Your Career. Step into a role where your technical talent directly supports national‑level operations. As a Help Desk Technician IV with GDIT, you’ll be part of an elite IT team ensuring our customers stay…
$16 - $24 per hour
JOB TITLE: JOB TITLE: NETWORK TECHNICIAN TIER 1 REPORTS TO: NETWORK SUPPORT MANAGER SALARY RANGE: $16 - $24 /HR + Benefits A growing 22-year-old company located near the Quarry Shopping Center and the San Antonio Zoo is…
: G6 Cyber Solutions (G6CS) is at the forefront of delivering innovative technology solutions that enhance national security and support critical military operations . Our commitment to excellence drives us to develop an…
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What it support specialists earn in San Antonio
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$25 | $37k–$51k |
| Mid level | $25–$34 | $51k–$70k |
| Senior | $32–$42 | $67k–$88k |
Adjusted for the San Antonio market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
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