$104k - $144k
Salary: $104,000 - 144,000 per year Requirements: High school diploma or equivalent. IT support- related coursework or certifications are preferred. At least 5 years of general computer helpdesk experience; applicants wi…
Engineering & IT · San Antonio, TX
IT Support Specialist jobs in San Antonio, TX
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
57
Open roles today
$18–$42/hr
Typical pay range
$60k
Median, full-time
4
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01
Open it support specialist roles
12 shown of 57 · sorted by freshness
be responsible for implementing projects and providing daily support of automation systems for loading and off-loading terminals. Primary... ...when needed, including occasional weekend workThe Associate Specialist/ Anal…
In support of a challenging, critical, and rewarding program that provides integrated voice, video, and data services throughout the Information... ...Unified Communications Engineer to join our dynamic team of IT profes…
region.Key Responsibilities:Lead and manage section operations including staffing, workload forecasting, quality assurance, and safety. Support project managers through proactive project reviews and mentorship.Drive recr…
remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success. As a Credit Support Specialist I within JPMorganChase, you will be the first point of contact for our clie…
$90k - $130k
will do Johnson Controls is hiring! Our Product Technical Support Engineer provides technical support to the Field Sales &... ...management and engineering to improve overall life cycle cost. The specialist should be abl…
$71.24k - $121.23k
Salary: $71,240 - 121,230 per year Requirements: We are looking for strong, hands-on PeopleSoft experience, including support for Human Resources and Payroll functionality. We require 6+ years of experience in systems ad…
$65k - $121.22k
assigned or as outlined in performance evaluations and University Health policies and procedures. Technologies: API ERP Support Oracle SQL SharePoint Tableau TCP/IP Unix Visual Basic Web Windows More: We are seeking a co…
ASP Web Solutions is searching for a fulltime remote System Administrator Jr. to support an Air Force Medical Command (AFMEDCOM) requirement involving the Defense Medical Logistics Standard Support (DMLSS) system. This i…
InGenesis is currently seeking a Technology Support Specialist to work with our client. In this role, you will provide hands-on desktop and... ...requests, troubleshooting activities, and resolutions in the IT service ma…
$125k - $140k
administration, configuration, security, support, and continuous improvement of business systems... ..., and recertification cycles. · Lead IT audit engagement for applicable controls,... .... · Partner with developers,…
Position Overview: Under supervision, this position provides financial and administrative support for the Fiscal Operations team. Primary duties are related to Payroll and the issuance of customer support services. Indep…
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What it support specialists earn in San Antonio
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$25 | $37k–$51k |
| Mid level | $25–$34 | $51k–$70k |
| Senior | $32–$42 | $67k–$88k |
Adjusted for the San Antonio market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
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