ve come to the right place to grow your career. Job Description The IT Technician II, Client Services is an intermediate-level position responsible for providing exceptional technical support to in-office, hybrid, and re…
Engineering & IT · Dallas, TX
IT Support Specialist jobs in Dallas, TX
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
226
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$19–$46/hr
Typical pay range
$65k
Median, full-time
2
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Open it support specialist roles
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meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and we…
HealthMark Group is a leading provider of health IT solutions for healthcare providers across... ..., and patient-centric approach to support the entire spectrum of the patient... ...POSITION : Information Technology Sup…
position will be to provide setup, maintenance and ongoing customer support of Zenner facing applications. This position will assist in... ...and oversight of Zenner’s hosted mesh system. Work directly with IT contractor…
works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you. Responsibilities The IT Technical Support Analyst serves as the first point of contact for end-user technical support and…
our guests — and technology plays a key role in making that possible. As an IT Technician , you will help ensure the hotel’s systems operate securely, reliably, and efficiently. Your support and attention to detail will…
$70k - $75k
Job Description Job Description ***This is a field-based role supporting VEG hospitals across the Texas region, with the candidate residing... ...smart solutions, and partnering closely with hospital and IT leaders to dr…
We are looking for a Senior Windows Systems Engineer to join our IT infrastructure team. This role is ideal for a seasoned... ...teams to resolve real-time threats (e.g., CrowdStrike alerts) and support hardening initiat…
$27.92 per hour
Description Job Description Salary: 27.92 Job Announcement IT Specialist (1 FT) @ $27.92 IT Irving Deadline: Open Until Filled JOB FUNCTION: The IT Specialist is responsible for supporting and maintaining in-house techno…
$60k - $70k
Sustainability is intrinsic to our design approach. It is an essential ingredient for the design... .... The Opportunity: IT Client Service Specialist is a customer-service focused role. successful candidate will help to…
This is an In Office Position and must have financial services IT support experience State Bank of Texas is a privately owned,... ...technology for their customers. POSITION SUMMARY: The IT Support Specialist will comple…
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What it support specialists earn in Dallas
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$26 | $40k–$55k |
| Mid level | $26–$36 | $55k–$75k |
| Senior | $35–$46 | $72k–$95k |
National ranges — pay in Dallas typically tracks these.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
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