IT Technician 4 Months Contract to Hire with plans to convert to Full Time Employee after Contract date. Position will be... ...Position Summary - The IT Technician provides technical support for hardware, software, syst…
Engineering & IT · Dallas, TX
IT Support Specialist jobs in Dallas, TX
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
173
Open roles today
$19–$46/hr
Typical pay range
$65k
Median, full-time
6
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01
Open it support specialist roles
10 shown of 173 · sorted by freshness
$150.45k - $200.6k
Charlotte, NC) to join our team in Irving, Texas (US-TX), United States (US).Please Note: This hybrid role requires onsite client support 2-3 days weekly in either Irving, TX or Charlotte, NC. Candidates must be located…
$99k - $140k
Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit . Follow Shield... ...LinkedIn, X, Instagram, and YouTube. Job Description:The Senior IT Systems E…
our guests — and technology plays a key role in making that possible. As an IT Technician , you will help ensure the hotel’s systems operate securely, reliably, and efficiently. Your support and attention to detail will…
$100 per hour
Rate: 100 USD/Hr Minimum years of experience: 7+ years overall IT experience, 4+ years relevant experience Would you require... ...package migrations, configuration updates, and hotfixes, Patches. Support disaster recove…
$78 per hour
Certification Mandatory skills required : SnapLogic Complete job description As a Lead, you will be intensely involved in support and operations of the SnapLogic integration platform. You will lead a team of approximatel…
$30 - $32.7 per hour
Esters Blvd Division: Air & Sea Job Posting Title: Junior IT Specialist Time Type: Full Time To strengthen our Regional IT... ...team, we are looking for a motivated individual to help with IT support in the Dallas TX ar…
10 - Technical Lead, IT Infrastructure Req ID: 137477 Region: Americas Country: USA State/Province: Texas City: Richardson... ...Repository Server to the RDL Local Repository Server. 4. Support Ticket Resolution & SLA Ad…
growing, PE-backed technology organisation supporting operations across the US, Canada, UK,... ...environment and strengthening its internal IT capabilities as it continues to grow.... ...The company is looking for an IT…
$60k - $70k
Sustainability is intrinsic to our design approach. It is an essential ingredient for the design... .... The Opportunity: IT Client Service Specialist is a customer-service focused role. successful candidate will help to…
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What it support specialists earn in Dallas
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $19–$26 | $40k–$55k |
| Mid level | $26–$36 | $55k–$75k |
| Senior | $35–$46 | $72k–$95k |
National ranges — pay in Dallas typically tracks these.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
01
Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
02
List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
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