$40.8 - $60 per hour
About the Team The IT Service Desk Teams provide complete, real-time support to DoorDash employees needing IT support or IT equipment. These teams partner closely with other areas of the business and IT to ensure we are…
Engineering & IT · New York, NY
IT Support Specialist jobs in New York, NY
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
253
Open roles today
$25–$60/hr
Typical pay range
$86k
Median, full-time
6
Fresh in this list
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01
Open it support specialist roles
12 shown of 253 · sorted by freshness
$104k - $130k
operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake... ...ão Paulo. The Role We are currently seeking an experienced IT Support Specialist to j…
$65k - $75k
Careerscape is recruiting on behalf of our client, a global financial services company, for a Remote IT Support Specialist to provide nationwide technical support to a distributed workforce. This is a great opportunity f…
would miss. Network Integrity: Ensuring that every client handoff is clean, documented, and performing at 100% capacity. Client Confidence: Serving as a trusted advisor to client IT managers, ensuring they feel secure in…
Senior AVEVA/OSIsoft PI Admin JOB DESCRIPTION We are seeking a Senior AVEVA PI Administrator to support and enhance the PI Data Historian infrastructure for Electric and Gas Control Center operations. This role is respon…
description given below and let me know your interest. Position: IT Network Administrator (Onsite) Location: NYC, NY... ...configurations, processes, and updates. Provide technical support and guidance to other IT staff…
$55k - $70k
Careerscape is recruiting on behalf of our client, a growing New York City organization, for an IT Support Specialist to join their technology team. This is a great opportunity for a service-minded IT professional to be…
Type: Full-Time, Permanent Are you a macOS expert who thrives on face-to-face interaction? We are seeking a dedicated Deskside IT Support Engineer to join our team. In this role, you will be employed by our MSP, but you…
▶︎ Job Details ・ Job Title: IT Specialist (Application Developer) _ Financial service ・ Client: Japanese Bank ・ Working Location: New... ...▶︎Job Summary Seeking an Application Developer to support the development, maint…
$80k - $90k
Service Center and other business partners of Hermès Americas, the Hermès of Paris (HOP) IT Team leads comprehensive technology delivery, innovation across the Logistics Support and Services. As a member of the IT Logist…
$60k - $90k
our client, a growing organization seeking an entry-level IT Operations Specialist to join their remote technology team. This is a great opportunity... ...early in their IT career to gain hands-on experience supporting c…
$167.19k - $223.61k
Wallet, OKLink and more. About the Opportunity The Workplace IT Specialist ensures a reliable, secure, and high-quality workplace... ...and the first-line point of contact for Americas region user support. The role also…
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What it support specialists earn in New York
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $25–$35 | $53k–$73k |
| Mid level | $35–$48 | $73k–$99k |
| Senior | $46–$60 | $95k–$125k |
Adjusted for the New York market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
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