$16.9 - $19 per hour
providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx, Western Union... ...and operational continuity during times when the Photo Specialist is not sched…
Engineering & IT · Fresno, CA
IT Support Specialist jobs in Fresno, CA
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
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Open roles today
$18–$43/hr
Typical pay range
$62k
Median, full-time
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Open it support specialist roles
12 shown of 20 · sorted by freshness
$25.96 - $32.46 per hour
changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you... ...accessible to everyone. THE OPPORTUNITY The Facilities Specialist maintai…
$23 - $25 per hour
coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of... ...looking for a highly motivated full-time Community Engagement Specialist who is willing…
$26 - $30 per hour
wasteful world, we build our careers too. About The Job… As an integral member of our team, you will play a pivotal role in supporting our service business by preparing accurate cost quotations for service and parts orde…
Sunrise provides onsite mental health services, case management, peer support and housing navigation to support individuals who are experiencing homelessness. Position Summary Peer Support Specialist is responsible for p…
$72.51k
design a comprehensive plan. It continues on as we teach our clients and their circle of support how to obtain positive, sustainable outcomes. Position : Critical Intervention Specialist Location : Fresno, CA (and surrou…
inequities as an individual and collective responsibility; Encourages positive race-consciousness and embraces human difference; Supports institutional practices that both develop and sustain culturally responsive teachi…
Management: Administer accounts, permissions, and security groups across Microsoft 365, ERP systems, VPN, and endpoint protection. IT Support: Be the go-to contact for Tier 1–2 issues, resolving problems quickly and esca…
$22 - $25 per hour
coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of... ...health care manager, nurse practitioner and Community Engagement Specialist with delegat…
The Program Specialist – Event Coordinator provides guidance, coordination, and support to a designated caseload of program participants to promote independence, skill development, and community integration. This positio…
enabled logistics provider specializing in IT Asset Management. We partner with major... ...warehouse team. The Role: As an IT Logistics Specialist, you are the crucial first step in our... ..., safe-handling protocols.…
Job Title Bob’s Squad Support Associate Job Overview Join Bob’s Discount Furniture as a Bob’s Squad Support Associate and be a key part of delivering exceptional support throughout the customer journey. In this omnichann…
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What it support specialists earn in Fresno
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$25 | $38k–$52k |
| Mid level | $25–$34 | $52k–$71k |
| Senior | $33–$43 | $68k–$90k |
Adjusted for the Fresno market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
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IT Support Specialist
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Senior IT Support Specialist
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Systems Administrator
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