Firstline Environmental Solutions is actively seeking HAZWOPER-certified and Specialist Trained Responders to join our Fresno, CA response crew. This is an on-call emergency response position supporting a variety of envi…
Engineering & IT · Fresno, CA
IT Support Specialist jobs in Fresno, CA
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
11
Open roles today
$18–$43/hr
Typical pay range
$62k
Median, full-time
4
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01
Open it support specialist roles
11 shown · sorted by freshness
$29 - $46 per hour
**Position: Field Safety Specialist* * Location: Fresno, CA Company: Clear Path Utility Solutions, LLC. Pay Range: $29-$46 DOE... ...vegetation management, emergency / non-emergency management, quality support and pre-in…
$66.82k - $82.18k
Program Specialist - Career Technical Salary: $66,818.00 - $82,179.00 Annually Location: SCCCD District Office - Fresno, CA... ...instructional materials and supplies; provides program marketing support; and performs rel…
$110.3k - $165.5k
Line Engineer; this individual will sit in any of Stantec’s US offices. Project requirements will include detailed engineering and support of transmission line projects (generally 69 kV to 500 kV) from conceptual design…
$133.2k - $172.37k
possible, together. Job Description This unique opportunity supports the Fresno Territory covering Bakersfield, San Luis -Obispo... ...therapeutic area. A minimum of 2 years as a Therapeutic Specialist is preferred. Pref…
$22 - $26 per hour
Celebrating over 55 years as a Medium/Heavy Duty Commercial Truck Dealer with 5 locations throughout Central California. For the past 26 years, we have successfully earned the prestigious “Circle of Excellence Award” for…
Work From Home Client Support Associate | Entry Level AO Globe Life | 100% Remote | U.S. Applicants | Flexible Schedule | Leadership & Management Opportunity Elevate Your Career. Develop People. Build Something Bigger. A…
Job Description AECOM is seeking a Field Safety Specialist (FSS ) for one of our offices in Fresno, CA . This role is responsible... ...Office to inspect projects, facilities, and operations while supporting safety progr…
$133.2k - $172.37k
threatening illnesses worldwide. As a Senior Field Activation Specialist within Gilead's HIV Prevention Team, you will represent... ...interacting with healthcare professionals. This unique opportunity supports the CA Ce…
POSITION SUMMARY The Housing Specialist provides housing support to participants in the Landlord Engagement and Mitigation Program. The incumbent will be able to cope with conflict, stress, and crisis situations through…
enabled logistics provider specializing in IT Asset Management. We partner with major... ...warehouse team. The Role: As an IT Logistics Specialist, you are the crucial first step in our... ..., safe-handling protocols.…
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What it support specialists earn in Fresno
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $18–$25 | $38k–$52k |
| Mid level | $25–$34 | $52k–$71k |
| Senior | $33–$43 | $68k–$90k |
Adjusted for the Fresno market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
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IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
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