Overview Drodex is seeking an IT Specialist to support the Administration for Strategic Preparedness and Response (ASPR) within the U.S. Department of Health and Human Services (HHS). ASPR is the nation's public health p…
Engineering & IT · Sacramento, CA
IT Support Specialist jobs in Sacramento, CA
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
28
Open roles today
$21–$50/hr
Typical pay range
$70k
Median, full-time
7
Fresh in this list
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01
Open it support specialist roles
12 shown of 28 · sorted by freshness
$101.04k - $107.19k
Non-Exempt Location: California – Statewide Support Department: Information Technology Reports To: IT Coordinator Status: Full-Time | Non-Exempt... ...sustainable solutions Partner with IT Support Specialists and other t…
primary duties will be to assist with the on-site Field Service support for the downtown team. This assignment will help support all of... ...programs, utilities, and hardware operations. Image, install and move IT- rela…
$110.3k - $165.5k
Line Engineer; this individual will sit in any of Stantec’s US offices. Project requirements will include detailed engineering and support of transmission line projects (generally 69 kV to 500 kV) from conceptual design…
$145.6k - $218.5k
national leadership for Stantec’s U.S. transmission line professionals and oversee the alignment of people, project delivery, and program support across the country. You will unite our coast-to-coast practice around a sh…
$96.1k - $139.4k
Sacramento C Street office is seeking a Public Policy and Engagement Specialist to join our team working on integrated water management... ...communities and audiences.Strong commitment to team success by supporting team…
Job-ID29306518Reference26-26034Salary$35.71 / hourRemote50% Remote Seeking an individual to perform a wide range of advanced system support duties in a support desk/applications/desktop/field environment. Candidate would…
$100.8k - $176.3k
experienced Service Desk Manager who excels at leading high-performing support organizations, improving customer experience, and building... ...service desk operations on projects involving large and complex IT systems.…
$83k - $98k
0 Sacramento Credit Union is seeking a candidate to join our IT team as a Systems Administrator II in our downtown Sacramento... ...This position is responsible for managing, maintaining, and supporting the organization’…
$70k - $80k
Office partners with our customers to make IT effortless so they can focus on their... ...customer experience, we deliver and fully support secure cloud solutions as well as comprehensive... ...engineers, security toolin…
$51.6k - $85.1k
IT Desktop Technician Position Description Be part of a growing team in one of the largest technology and business services firms... ...team player then we have an opportunity for you in our Office Support Services opera…
Technical Support Engineers We are currently seeking individuals to provide technical support for our customers on our product line. Technical support is provided via telephone, fax, e-mail and occasional on-site custome…
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What it support specialists earn in Sacramento
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $21–$28 | $43k–$59k |
| Mid level | $28–$39 | $59k–$81k |
| Senior | $38–$50 | $78k–$103k |
Adjusted for the Sacramento market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
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Systems Administrator
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