About Next Perimeter: Next Perimeter runs IT and security for companies that want both to be quiet. The job is engineering calm... ...tickets in our ticketing system. You will provide troubleshooting and support for both…
Engineering & IT · Los Angeles, CA
IT Support Specialist jobs in Los Angeles, CA
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
125
Open roles today
$24–$56/hr
Typical pay range
$79k
Median, full-time
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Open it support specialist roles
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About Next Perimeter: Next Perimeter runs IT and security for companies that want both to be quiet. The job is engineering calm... ...service delivery, automation, and cybersecurity. Our dynamic and supportive work envir…
$70k - $85k
About Us A Treeline business unit specializing in managed IT services for nonprofits, schools, and healthcare organizations is... ...based in the LA metro area at the time of hire. Relocation is not supported for this ro…
Angeles, CA (Brentwood) 3 Days a Week - NO RELOCATION Position Overview We are seeking a Help Desk Engineer with experience supporting users. The ideal candidate will provide Level 1 and Level 2 technical support to trad…
Support Center Specialist JOB-10047694 Anticipated Start Date October 12, 2026 Location Houston, TX Type of Employment... ...additional assistance through email, along with participation in IT projects and knowledge shar…
$82.5k - $90k
”, serving as a trusted source for our unwavering commitment to supporting all branches of the Department of Defense and our global allies.... ...documentation, and provides Tier 2/3 escalation support across IT infrastr…
$110.3k - $165.5k
Line Engineer; this individual will sit in any of Stantec’s US offices. Project requirements will include detailed engineering and support of transmission line projects (generally 69 kV to 500 kV) from conceptual design…
Network AdministratorCompany OverviewA manufacturing and technology organization is seeking a Network Administrator to help support and scale critical infrastructure across multiple facilities and cloud environments. Bas…
$76.96k - $83.2k
year Requirements: At least 3 years of experience in technical support or user support, ideally within an animation studio or... ...technology and creative excellence. We are hiring a full-time Animation IT Technician to…
$26 - $31 per hour
purpose-built for apartment communities, high-rises, and mixed-use developments. Our fully owned network infrastructure, resident-first support model, and tailored technology stack enable us to offer a refreshingly diffe…
,000 ~ $100,000 DOE English/Korean Bilingual We are seeking a proactive and technically skilled Network & IT Infrastructure Administrator to support our Los Angeles office and regional business operations. This position…
$100 per hour
IT Technician Los Angeles, California, Full-time Description IT Help Desk Technician at High-Growth IT Startup Cascade is... ...of all issues to complete resolution Demonstrable experience supporting mac OS workstation (…
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What it support specialists earn in Los Angeles
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $24–$32 | $49k–$67k |
| Mid level | $32–$44 | $67k–$92k |
| Senior | $42–$56 | $88k–$116k |
Adjusted for the Los Angeles market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
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IT Support Specialist
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Senior IT Support Specialist
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Systems Administrator
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