Engineering & IT · Omaha, NE

IT Support Specialist jobs in Omaha, NE

IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.

49
Open roles today
$18–$42/hr
Typical pay range
$60k
Median, full-time
4
Fresh in this list

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01

Open it support specialist roles

12 shown of 49 · sorted by freshness

Family Support/Visitation Specialist

Better Living Foster Care and Family Services · Omaha, NE · Part-time
$20 - $22.4 per hour

difference!Better Living specializes in the reunification of families through a collaborative effort with DHHS. As a Family Support/ Visitation Specialist, you will be an essential part of the reunification process by fo…

Posted today
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IT Developer

Global Placement Firm · Omaha, NE

Job Description Job Description Job Title: IT Developer Forecasting & Demand Planning Location: Omaha, NE Job Type: Full-Time... ..., and maintaining advanced forecasting models that directly support our business growth…

Posted 3d ago
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Desktop Engineer I

Osaic · La Vista, NE
$53k - $62k

Information Technology Support Opportunity in Financial Services Desktop Engineer I Location: 12325 Port Grace Blvd, La Vista, NE... ...problem tracking and resolution. Document all actions in an IT Service Management (I…

Posted 6d ago
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IT Support Manager

Insight Recruitment, LLC · Omaha, NE

Job Description Job Description Are you a people-first IT leader who enjoys building high-performing support teams, improving service delivery and creating an exceptional end-user experience? We're partnering with a well…

Posted 1w ago
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IT Support Specialist

Omaha's Henry Doorly Zoo and Aquarium · Omaha, NE · Full-time
$18.62 per hour

Job Title: Information Technology Support Specialist FLSA Status: Non-Exempt Classification: Full-time Hours: This position will, at... ...coverage schedule, working alternating weekends to ensure consistent IT support.…

Posted 1w ago
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Level 3 Systems Administrator

InfiNet Solutions · Omaha, NE · Full-time
$30 - $40 per hour

engagement, and ownership. System Engineers develop, implement, and support complex technology solutions our clients require to operate... ...tickets and projects assigned to personal queue and follow InfiNet IT process…

Posted 1w ago
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Level 2 Systems Administrator

InfiNet Solutions · Omaha, NE · Full-time

Job Summary: Systems Administrators are knowledgeable in all the most common and popular networking technologies. In addition to strong technical aptitudes, this person is typically intermediate level. This person will d…

Posted 1w ago
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Salesforce Administrator

Everlight Solar · Omaha, NE · Full-time
$80k - $100k

Everlight Solar is seeking a highly skilled Salesforce Administrator who will design and code functional programs and applications, producing fully functional software applications according to requirements. As a Salesfo…

Posted 1w ago
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PLANT IT TECHNICIAN

JBS USA · Omaha, NE · Full-time

Job Title: Plant ( IT) Information Technology Technician Location: Omaha, NE Reporting to: Plant IT Supervisor General Description: All computer/network components including servers, network equipment, wireless access po…

Posted 3w ago
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IT/OT Technician - KS, MO, NE, & AR

The Industrial Solutions Network of CED · Omaha, NE · Full-time

As part of the Industrial Solutions Network , AIMM Services supports U.S. manufacturing businesses with solutions that enhance competitiveness... ...about bridging the gap between Information Technology ( IT) and Operati…

Posted 3w ago
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IT Implementation Engineer I

Secur-Serv · Omaha, NE · Full-time
$5,250 per month

a leading managed services provider of IT, print, and hardware services, with a security... ...is an entry-to-mid-level technical role supporting clients across various industries,... ...closely with other engineers, cli…

Posted 1mo ago
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Level 1 Systems Administrator

InfiNet Solutions · Omaha, NE · Full-time

eager to learn while following prescribed directions and procedures. Essential Duties: • Answer phones • Provide Level 1 phone support • Meet daily time entry standards • Takes direction from Administrators/Senior Admini…

Posted 4mo ago
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02

What it support specialists earn in Omaha

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $18–$25 $37k–$51k
Mid level $25–$33 $51k–$69k
Senior $32–$42 $66k–$87k

Adjusted for the Omaha market from national ranges.

03

What employers ask for

The skills these listings keep naming

Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

A user says their computer is slow. Walk me through your troubleshooting.

Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.

How do you explain a technical fix to a frustrated non-technical user?

Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.

How do you prioritize when multiple tickets come in at once?

Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.

What do you do when you cannot solve an issue yourself?

Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.

A user asks you to bypass a security policy to work faster. What do you say?

Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.

How do you keep track of recurring issues?

Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.

05

Resume tips that move the needle

For it support specialists specifically — generic advice costs you here

01

Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.

02

List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.

03

Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.

04

CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.

05

Mention the environment scale (number of users or sites supported) to give your experience context.

06

Where this role goes

Typical progression

01 Help Desk Technician
02 IT Support Specialist
03 Senior IT Support Specialist
04 Systems Administrator
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