Engineering & IT · Seattle, WA

IT Support Specialist jobs in Seattle, WA

IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.

70
Open roles today
$24–$57/hr
Typical pay range
$81k
Median, full-time
4
Fresh in this list

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01

Open it support specialist roles

12 shown of 70 · sorted by freshness

Senior Salesforce Administrator

Everforth, Cybercoders · Seattle, WA
$100k - $130k

The Opportunity We are seeking a Senior Salesforce Administrator to join a collaborative, high-performing technology team supporting a dynamic and growing advisory business. This is a hybrid role based out of the Seattle…

Posted yesterday
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SAP System Administrator

Bright Vision Technologies · Bellevue, WA · Full-time
$100k - $150k

demanding availability and performance SLAs. Plan and execute SAP system copies, refreshes, and post-copy automation activities to support development, testing, training, and migration scenarios. Lead SAP upgrades, EHP i…

Posted 2d ago
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Senior Systems Administrator

KPFF Consulting Engineers · Seattle, WA · Full-time
$120k - $150k

challenges. Our team culture emphasizes balance, growth, and well-being, supporting each member’s professional journey with flexibility, generous... ...Working closely with the Director of Technology and the broader IT t…

Posted 1w ago
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Senior IT Systems Administrator (Seattle, WA)

Intelligent Technical Solutions · Seattle, WA
$43.36 - $49.23 per hour

excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle…

Posted 1w ago
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STL IT Service Specialist - Seattle

Boston Consulting Group · Seattle, WA
$73k - $81.58k

STL IT Service Specialist - Seattle, United States of America Who We Are Boston Consulting Group partners with leaders in business and society... ...office by delivering exceptional, high-touch technology support to our…

Posted 1w ago
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Senior Network Administrator

International Community Health Services · Seattle, WA

receiving the care they need. We believe that quality health care supports stronger families, healthier communities, and a more just... ...retirement contribution Job Summary Are you a seasoned IT professional driven by…

Posted 2w ago
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IT Support Specialist

The Energy Authority Inc · Bellevue, WA
$20.51 - $27.75 per hour

passionate about your career, TEA is the perfect place for you. It’s YOUR Future. It’s OUR Future. SUMMARY The IT Support Specialist’ s role is to provide Tier One support to the organization and to ensure the stability,…

Posted 2w ago
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Systems Administrator

Seattle Seahawks / First & Goal Inc. · Renton, WA · Full-time
$120k - $130k

Department: Information Technology Reports To: Director of IT / Information Security Officer SUMMARY We are seeking a... ...Autopilot, Entra ID and related cloud services Maintain and support VMware and/or Hyper-V enviro…

Posted 3w ago
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Network Administrator

Space Needle · Seattle, WA
$80k - $91.5k

primary hands-on owner of campus-wide technology infrastructure supporting one of Seattle’s most iconic, high-traffic visitor destinations.... ...locations, and operational facilities. This is a hands-on, operational IT…

Posted 1mo ago
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IT Operations Specialist

International Search Consultants · Bellevue, WA

Job Description Job Description IT Operations Specialist Greater Seattle Area About the Company: Our client is a growing wealth management... ...suite of investment advisory, planning, and operational support services. T…

Posted 1mo ago
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02

What it support specialists earn in Seattle

Hourly first — that's how the offer arrives

ExperienceHourlyAnnual, full-time
Entry level $24–$33 $50k–$69k
Mid level $33–$45 $69k–$94k
Senior $43–$57 $90k–$119k

Adjusted for the Seattle market from national ranges.

03

What employers ask for

The skills these listings keep naming

Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
04

Interview questions worth rehearsing

With the thing the interviewer is actually listening for

A user says their computer is slow. Walk me through your troubleshooting.

Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.

How do you explain a technical fix to a frustrated non-technical user?

Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.

How do you prioritize when multiple tickets come in at once?

Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.

What do you do when you cannot solve an issue yourself?

Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.

A user asks you to bypass a security policy to work faster. What do you say?

Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.

How do you keep track of recurring issues?

Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.

05

Resume tips that move the needle

For it support specialists specifically — generic advice costs you here

01

Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.

02

List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.

03

Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.

04

CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.

05

Mention the environment scale (number of users or sites supported) to give your experience context.

06

Where this role goes

Typical progression

01 Help Desk Technician
02 IT Support Specialist
03 Senior IT Support Specialist
04 Systems Administrator
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