STL IT Service Specialist - Seattle, United States of America Who We Are Boston Consulting Group partners with leaders in business and... ...Seattle office by delivering exceptional, high-touch technology support to our…
IT Support Specialist jobs in Seattle, WA
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
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Open it support specialist roles
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Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has…
Dedicated Support Engineer Location: Bellevue, WA (on-site) Department: Managed Services Employment Type: Full-Time · Non-Exempt... ...and remote settings, diagnosing and resolving a wide range of IT issues that deliver…
Administrators to provide specialized technical support, administrative oversight, and ensure the... .... This role transitions beyond general IT support to focus on high-performance... ...technical mentorship and guidan…
Job DescriptionUW MEDICINE IT SERVICES has an outstanding job opportunity for a Systems... ...) is a shared services organization that supports all of UW Medicine. UW Medicine is... ...partners, systems managers, senior…
as well ~ Cabling and route/switch experience ~ Knowledge of IT infrastructure operations and understanding of: wide and local... ...Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiri…
Job Title : Windows Server Administrator Location : Bellevue, WA (Onsite) Required Technical Skills : Infrastructure & Operating Systems Strong understanding of Microsoft Windows Server 2012, 2016, 2019, and 2022. Knowle…
Job Description Network Cable Technician Provides onsite support to ensure the integrity, stability, and efficiency of IS services... ...cable clean up. This role will be providing onsite support for IT support requests…
Line Engineer; this individual will sit in any of Stantec’s US offices. Project requirements will include detailed engineering and support of transmission line projects (generally 69 kV to 500 kV) from conceptual design…
and diagnostic tools. We require experience providing technical network consulting and installing, configuring, and supporting a wide range of IT hardware and software. We require experience planning and delivering netwo…
Job Summary The IT Systems Administrator I is responsible for the maintenance of computer hardware, software, and communication... ...certifications in Windows Server/Client preferred. How we support each other Maintains…
Role: AS400 Developer & Support Location: Renton, WA (4 Days Onsite) Key Responsibilities: Develop, maintain, and enhance applications on AS400 (IBM i) platform Write and optimize programs using RPG (RPG III/IV, RPGLE, F…
What it support specialists earn in Seattle
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $24–$33 | $50k–$69k |
| Mid level | $33–$45 | $69k–$94k |
| Senior | $43–$57 | $90k–$119k |
Adjusted for the Seattle market from national ranges.
What employers ask for
The skills these listings keep naming
Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
Mention the environment scale (number of users or sites supported) to give your experience context.
Where this role goes
Typical progression
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