$66k - $106k
Requirements: ~2–5+ years of experience in IT Asset Management or depot operations ~... ...ROP, Bin, Shelve) workflows; experience supporting Tech Bar or end-user services; and... ...: We are seeking a hands-on IT Asset…
Engineering & IT · Portland, OR
IT Support Specialist jobs in Portland, OR
IT support specialists are the first call when technology breaks — diagnosing hardware, software, and account issues, and keeping employees productive. A common entry point into IT careers.
41
Open roles today
$21–$50/hr
Typical pay range
$72k
Median, full-time
8
Fresh in this list
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01
Open it support specialist roles
9 shown of 41 · sorted by freshness
$60k - $75k
About Us A Treeline business unit specializing in managed IT services for nonprofits, schools, and healthcare organizations is... ...the Portland metro area at the time of hire. Relocation is not supported for this role.…
edge solutions are helping to solve the biggest challenges in the semiconductor industry. The impact you’ll makeAs a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, t…
Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has…
$145.6k - $218.5k
national leadership for Stantec’s U.S. transmission line professionals and oversee the alignment of people, project delivery, and program support across the country. You will unite our coast-to-coast practice around a sh…
$30 per hour
Job Description: Desktop Support Technician This is a 1099 Independent Contractor role with no benefits. Compensation is $30/hour.... ...decommission. Backing up and restoring user data PTYTECH is an IT staffing firm wor…
in high voltage transmission line siting, routing, permitting, right of way acquisition, design, and procurement and construction support, you are ready to undertake the role of Owner’s Engineer for the largest and most…
project teams executing all technical underground line engineering aspects of projects within a program or for multiple clients.Lead, support, and/or oversee the development and implementation of project execution plans…
$58k - $62k
The 20 LLC is a premier Managed Service Provider delivering enterprise-class IT services to businesses nationwide. We specialize in supporting organizations across a wide range of industries - including legal, financial,…
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What it support specialists earn in Portland
Hourly first — that's how the offer arrives
| Experience | Hourly | Annual, full-time |
|---|---|---|
| Entry level | $21–$29 | $44k–$61k |
| Mid level | $29–$39 | $61k–$82k |
| Senior | $38–$50 | $79k–$105k |
Adjusted for the Portland market from national ranges.
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What employers ask for
The skills these listings keep naming
Windows and macOS troubleshootingTicketing systems (Jira, ServiceNow)Active Directory / Azure AD basicsHardware setup and repairMicrosoft 365 / Google WorkspaceNetworking basicsPatient, clear communicationDocumentationRemote support tools
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Interview questions worth rehearsing
With the thing the interviewer is actually listening for
A user says their computer is slow. Walk me through your troubleshooting.
Ask clarifying questions first, then check the obvious in order: resource usage, startup programs, updates, disk health. The structured approach is the answer.
How do you explain a technical fix to a frustrated non-technical user?
Show empathy first, plain language second, and confirmation the user is unblocked. They are hiring your bedside manner as much as your knowledge.
How do you prioritize when multiple tickets come in at once?
Impact and urgency: outages affecting many people before individual inconveniences, with communication to those who wait. Mention using SLAs if you have worked with them.
What do you do when you cannot solve an issue yourself?
Timebox, document what you tried, and escalate with full context. Knowing when to escalate is a strength, not a failure.
A user asks you to bypass a security policy to work faster. What do you say?
Decline kindly, explain the reason, and offer a compliant alternative or escalate the policy question. They are checking your judgment under social pressure.
How do you keep track of recurring issues?
Talk about ticket tagging, knowledge-base articles, and flagging patterns to reduce repeat work. Turning tickets into documentation shows initiative.
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Resume tips that move the needle
For it support specialists specifically — generic advice costs you here
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Include your ticket metrics: volume handled, first-contact resolution rate, or satisfaction scores if tracked.
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List the exact systems supported (Windows 11, macOS, M365, AD) because postings filter on them literally.
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Show knowledge-base or documentation contributions; they signal you reduce future tickets, not just close today's.
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CompTIA A+ or similar certifications materially help at entry level — list in-progress ones too.
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Mention the environment scale (number of users or sites supported) to give your experience context.
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Where this role goes
Typical progression
01
Help Desk Technician
02
IT Support Specialist
03
Senior IT Support Specialist
04
Systems Administrator
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